DOS print job does, Not print, Intermittent printing | Lexmark 5770

Problems	Solutions

DOS print job does	Check the following items:
not print	1 From the printer's Control Program, click
	the Options Tab.
	2 Make sure Disable CJ5700 DOS Printing is
	not checked.
	• Make sure Spool MS-DOS print jobs is
	selected:
	1 Open the Printer Driver Properties folder:
	a In the Windows Printer Folder, right-
	click the Lexmark 5700 Series icon.
	b In the sidebar menu, click Properties.
	c Choose the Details Tab.
	2 Click the Port Settings button.
	3 Make sure Spool MS-DOS print jobs is
	checked.
	4 Click OK.
	• If you send a second DOS print job before the
	first DOS print job has finished processing,
	neither job will print. Normally, a job is
	finished processing when the first page of the
	job prints.
	• Also, make sure the Lexmark 5700 Series is
	set as your default printer driver.

Intermittent printing	See “Bidirectional communications problems” on
	page 44.

Old document prints	When you print a document formatted for a
with different fonts	different printer, Windows may substitute different
	fonts. Line breaks and page breaks may change
	also. Use the software application that created the
	document to fix these problems, then save your
	changes for the next time you print.

Parallel cable	See “Bidirectional communications problems” on
interface problems	page 44.

Troubleshooting

Troubleshooting 53

Image 59

Lexmark 5770 manual DOS print job does, Not print, Intermittent printing, Old document prints, With different fonts

Contents

Lexmark Photo Jetprinter User Guide United States Government Restricted Rights Contents Printing from DOS Appendix a Notices Appendix B Statement of Limited Warranty Vi Contents Chapter One Introducing your printer This illustration shows the parts of the printer Printer features and specifications Introducing your printer System requirements Printer dimensionsTemperature and humidity Paper Status light Using the printers light and button Paper Feed button Chapter Two Using the printer software Opening the Printer Driver Opening the Control Program Chapter Three Loading paper and other mediaRecommended paper types Photo paper types and sizes Plain paper Coated paper types and sizes Transparency types and sizes Envelope types and sizes Label types and sizes Paper, transparencies, glossy film, and labels Loading the automatic feederGreeting card types and sizes Iron-on transfer types and sizes Loading paper and other media Loading envelopes or other print media Paper guide Release Tab Loading paper or other print media Loading the manual feeder Loading paper and other media Loading paper and other media Chapter Four Caring for your print cartridgesPreserving print cartridges Removing a print cartridge Installing or replacing print cartridges Cartridge type Cartridge carrier slot Installing or changing a print cartridge Caring for your print cartridges Disposing of used cartridges If you Click Installed Aligning the print cartridges Caring for your print cartridges Click the Clean Print Nozzles button Cleaning the print nozzles Caring for your print cartridges Nozzles Contacts Cleaning print cartridge carrier contacts Caring for your print cartridges Caring for your print cartridges Chapter Five Changing print settings for DOS applicationsPrinting from DOS applications in Windows Printing from DOS applications Printing from DOS Printing from a DOS application to another printer Printing from non-Windows DOS applications Printing from DOS Enabling DOS printing to your printer Enabling DOS printing to other printers Printing from DOS Chapter Six Troubleshooting Bidirectional communications problems Replacing the parallel cable Solving bidirectional communications problems Disabling bidirectional communications Printhead failure Did the message reappear? Replacing the print cartridge Deleting photo files Error messages on your computer Error messages on the printer operator panel General printing problems Intermittent printing Interface problemsDOS print job does Not print Your screen Blinking and an errorPaper Status light is Message appears on From the printer Printer is pluggedBut nothing prints There is no action Test page does not Printer seems to bePrinting but no Characters appear Buckles Paper feed problemsPaper fails to feed Paper skews or Papers stick together Paper sticks togetherTransparencies Glossy film, or photo Poor print quality Or misaligned ProblemsGeneral print quality Improperly formed Photo is too dark or Edge of envelopePrint is too dark or Smudged Alternating bands Light and dark print Solid black areas on Print smears onContain white streaks Printed pages have Printer software problems Removing the exit tray Chapter Seven Ordering SuppliesPrint cartridges Parallel cable Coated paper Photo paper Transparencies Glossy film Labels Greeting cards with envelopes Iron-on transfers for T-shirts Ordering Supplies Appendix a Energy Star Electronic Emission Safety information Consignes de sécurité Pautas de Seguridad Sikkerhetsinformasjon Informações de Segurança Page Appendix B Statement of Limited Warranty Extent of Warranty Limitation of Liability Statement of Limited Warranty Air Brush Glossary Icon Index Index Index Index Reader’s Business Reply Mail