| Problems | Solutions | |
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| Paper Status light is | If the Paper Status light is blinking and an error | |
| blinking and an error | message appears on your computer screen, make | |
| message appears on | sure: | |
| your screen | • | the printer has paper. |
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| ||
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| • | there is not a paper jam. |
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| If the printer has paper and there is no paper jam, | |
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| try the following: | |
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| 1 | Unplug the printer power cord from the |
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| electrical outlet. |
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| 2 | Remove any paper fragments or objects from |
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| the printer. |
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| 3 | Plug the printer power cord into an electrical |
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| outlet. |
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| If the light continues to blink, the printer may need | |
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| service. | |
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| If your printer needs service, refer to your printer | |
Troubleshooting | print job | registration card or warranty/service information | |
pages have alternating bands of light and dark | |||
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| for the appropriate telephone number for your | |
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| country. | |
| Printer has missing | If your printer has missing or damaged parts, | |
| or damaged parts | contact your point of purchase. | |
| Printer pauses | If your printer pauses frequently (every two or | |
| frequently during a | three lines) during a print job, and the printed | |
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| print, select Enable Buffer Mode from the Options | |
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| Tab. |
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| 1 | From the printer's Control Program, click the |
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| Options Tab. |
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| 2 | Make sure the Enable Buffer Mode option is |
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| checked. |
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54 Troubleshooting
