Problems

Solutions

 

 

 

 

General print quality

Try one (or more) of the following suggestions to

 

problems

correct this problem:

 

 

A print cartridge may be out of ink or low on

 

 

 

ink. If the Ink Low message has appeared on

 

 

 

your screen, install a new print cartridge. See

 

 

 

“Installing or replacing print cartridges” on

 

 

 

page 22. To view the ink level, check the ink

 

 

 

level graphic shown on the Cartridges Tab or

 

 

 

the Status Tab of the Control Program.

 

 

Change the Print Quality setting to something

 

 

 

other than Quick Print 600.

 

 

Clean the print cartridge nozzles. See

 

 

 

“Cleaning the print nozzles” on page 29.

 

 

Make sure the print cartridges are installed

 

 

 

correctly. See “Installing or replacing print

 

 

 

cartridges” on page 22.

 

 

Make sure you are using the correct type of

 

 

 

paper.

Troubleshooting

 

Adjust the Brightness and Contrast.

 

 

 

Improperly formed

Clean the print cartridge nozzles. See “Cleaning

 

 

or misaligned

the print nozzles” on page 29.

 

characters

 

 

 

 

 

 

Poor print quality at

Like other printers, your printer cannot print in the

 

left, right, or bottom

extreme left, right, or bottom edges of a page. To

 

edge of page

avoid poor print quality at the edges of the page,

 

 

we recommend using these minimum margin

 

 

settings:

 

 

Left and Right Margins

 

 

Left and right margin settings must be at least 6.35

 

 

mm

(0.25 in.) each for all paper sizes except A4.

 

 

For A4 size paper, left and right margin settings

 

 

must be at least 3.37 mm (0.133 in.) each.

 

 

Top and Bottom Margins

 

 

The top margin must be set to at least 1.7 mm

 

 

(0.067 in.).

 

 

The bottom margin setting for all paper sizes must

 

 

be 12.7 mm (0.5 in.) for monochrome printing and

 

 

19.5 mm (0.75 in.) for color printing.

 

 

 

 

60 Troubleshooting

Page 66
Image 66
Lexmark 5770 General print quality, Problems, Improperly formed, Or misaligned, Characters Poor print quality at, Edge