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| Problems | Solutions | ||
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| General print quality | Try one (or more) of the following suggestions to | ||
| problems | correct this problem: | ||
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| • | A print cartridge may be out of ink or low on | |
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| ink. If the Ink Low message has appeared on | |
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| your screen, install a new print cartridge. See | |
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| “Installing or replacing print cartridges” on | |
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| page 22. To view the ink level, check the ink | |
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| level graphic shown on the Cartridges Tab or | |
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| the Status Tab of the Control Program. | |
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| • | Change the Print Quality setting to something | |
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| other than Quick Print 600. | |
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| • | Clean the print cartridge nozzles. See | |
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| “Cleaning the print nozzles” on page 29. | |
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| • | Make sure the print cartridges are installed | |
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| correctly. See “Installing or replacing print | |
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| cartridges” on page 22. | |
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| • | Make sure you are using the correct type of | |
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| paper. | |
Troubleshooting |
| • | Adjust the Brightness and Contrast. | |
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Improperly formed | Clean the print cartridge nozzles. See “Cleaning | |||
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| or misaligned | the print nozzles” on page 29. | ||
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| Poor print quality at | Like other printers, your printer cannot print in the | ||
| left, right, or bottom | extreme left, right, or bottom edges of a page. To | ||
| edge of page | avoid poor print quality at the edges of the page, | ||
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| we recommend using these minimum margin | ||
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| settings: | ||
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| Left and Right Margins | ||
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| Left and right margin settings must be at least 6.35 | ||
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| mm | (0.25 in.) each for all paper sizes except A4. | |
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| For A4 size paper, left and right margin settings | ||
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| must be at least 3.37 mm (0.133 in.) each. | ||
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| Top and Bottom Margins | ||
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| The top margin must be set to at least 1.7 mm | ||
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| (0.067 in.). | ||
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| The bottom margin setting for all paper sizes must | ||
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| be 12.7 mm (0.5 in.) for monochrome printing and | ||
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| 19.5 mm (0.75 in.) for color printing. | ||
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60 Troubleshooting