Troubleshooting
If your EXP900 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your place of purchase.
Note: Do not attempt to service this unit yourself. All service must be done by qualified service personnel.
Problem | Suggestion |
Base Unit Power light does not | Make sure the AC Adapter is plugged into the |
come on. | Base Unit and wall outlet. |
Charge light won’t come on when | Make sure the AC Adapter is plugged into the |
Handset is placed in Base Unit. | Base Unit and wall outlet. |
| Make sure the Handset is properly seated in the |
| Base Unit. |
| Make sure the Lead Acid Battery Pack is |
| properly placed in the Handset. |
| Make sure that the charging contacts on the |
| Handset and on the Base Unit are clean. |
Conversation interrupted | Make sure that the Base Unit antenna is fully |
frequently. | vertical. |
| Move closer to the Base Unit. |
| Change Channels. |
Handset doesn’t ring. | Lead Acid Battery may be weak or not charged |
| fully. Charge the Battery Pack for |
| Check the Ringer On setting. It may be on |
| Ringer Off. |
| Make sure the Base Unit antenna is fully vertical. |
| The Handset may be too far away from the |
| Base Unit. |
| Check the AC supply. |
|
|
Range
The EXP900 is designed to achieve the maximum possible range by transmitting and receiving according to the highest specifications set forth by the FCC. We have rated this phone to operate at a maximum distance with the qualification that the range depends upon the environment in which the telephone is used. Many factors limit range, and it would be impossible to include all the variables in our rating. The Maximum Range rating of the EXP900 is meant to be used as a means of comparison against other range claims.
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