Troubleshooting, Symptom Suggestion | Uniden TRU8865, TRU 8065

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion

	The charge LED won't illuminate	• Make sure the AC adapter is plugged into the base or the charger (if you have more than one
	when the handset is placed in	handset) and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the charging contacts on the handset are clean.
		• Make sure the charging contacts on the handset are clean.

	The audio sounds weak.	• Move the handset and/or base away from metal objects or appliances and try again.
	The audio sounds weak.	• Make sure that you are not too far from the base.
		• Make sure that you are not too far from the base.

		• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, and then reconnect it.
	Can't make or receive calls.	• De-register the handset (see "De-register the Handset (Handset only)" on page 30) and register
	Can't make or receive calls.	the handset (see "Register the Handset" on page 15).
		the handset (see "Register the Handset" on page 15).
		• Make sure that you are not too far from the base.
		• Make sure the line is not in use.
		• If an outside call is already established, you can not make another outside call.

		• Charge the batteries in the handset for 15-20 hours by placing the handset on the base or
	The handset doesn't ring or	charging cradle.
	The handset doesn't ring or	• Make sure that you are not too far from the base.
	receive a page.	• Make sure that you are not too far from the base.
	receive a page.	• De-register the handset (see "De-register the Handset (Handset only)" on page 30) and register

		the handset (see "Register the Handset" on page 15).

	Unavailable appears in	• Make sure that another handset(s) or the base is not in use, and try the phone again.
	the display.	• Make sure that you are not too far from the base.

[ 6 3 ] T R O U B L E S H O O T I N G

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Uniden TRU8865, TRU 8065 owner manual Troubleshooting, Symptom Suggestion

Contents

Series Owners Manual Contents Welcome Features Terminology Controls & Functions Find handset P Example of the standby mode display Display and Icons Animation Displays Handset only Making a call Standby mode Talk modeSoft Key Function Handset Setting up the Phone For maximum range Install the rechargeable battery pack into the handset Connect the base unit Mounting the Base Unit on a Wall Standard wall plate mounting Direct wall mounting Expanding Your Phone Connecting the ChargerBackwards/Forwards Compatibility Register the expansion handset to main base Register the HandsetTo register TCX805, simply place it in the main base Handset and Base Setup Default Settings Main Menu Options Setting Menu Options Using the interface DirectLink Mode Handset only Using DirectLink Mode Using Room/Baby Monitor Room/Baby Monitor Handset Setup / Base Setup Programming your Voice Mail Access NumberSelecting a Ringer Volume From the handset From the base Selecting a Ringer Tone Handset only Distinctive Ringer Setup Handset only Setting AutoTalk Handset Only Setting Anykey Answer Handset only Setting the True Banner Handset only Selecting a Language Adjusting the LCD Contrast Setting the Key Touch Tone Handset only Setting the Animation Screen Handset Only Available screens Global Setup Setting Day and Time Setting Cidcw Caller ID on Call Waiting Setting the Area Code Setting the Dial Mode Setting Voice Mail Tone De-register the Handset Handset only Making and Receiving Calls 6CNM Call Waiting Placing a Call on Hold Redialing a Call Deleting a Redial Record Handset only Earpiece and Speaker Volume Adjusting the Earpiece and Speaker VolumeStoring a Redial Record from the handset only Muting the Ringer Mute MicrophoneDo Not Disturb DND Temporarily Muting the Ringer Traveling Out of Range Tone Dialing Switch-overWith the base Privacy Mode ConferencingOn the base On the handset When speaking on the handset When speaking on the base Using One Touch Voice Mail Access Resetting the New Message LED 2JQPGDQQM Chain Dialing Steps for Entering Names and Special Characters If you make a mistake while entering a name Store/Edit Name appears Viewing the Phonebook Making Calls Using the Phonebook From Standby ModeFrom Talk Mode Speed Dialing Editing or Erasing a Phonebook Entry Copying Phonebook Entries Caller ID and Cidcw Caller ID on Call Waiting L L E R I D 4 Viewing the Caller ID List A L L E R I D Deleting a Caller ID Message Deleting Information from the Caller ID List Using the Caller ID Message List Standby modeDeleting all Caller ID names/numbers Calling a party from the Caller ID list Talk mode From the base Storing Caller ID messages in the Phonebook Call Waiting Deluxe Features Press volume down 2 times Using DirectLink Mode Multi-Handset FeaturesDirectLink call Intercom/Call Transfer Feature Intercom From the base to a handset Call Transfer FeatureFrom handset to handset or to the base From the base to a handset Changing the Digital Security Code Find Handset Installing the Beltclip Headset InstallationTo attach the beltclip To remove the beltclip Battery replacement and handling Low battery alertPower Failure Cleaning the battery charging contacts General Information Battery InformationAC Adapter Information Troubleshooting Symptom Suggestion Severe noise interference Liquid Damage Case Action Precautions One Year Limited Warranty Terminal Equipment Memory List Index Main Menu Flow Chart From standby mode Main Menu Flow Chart Memo At Uniden, well take care of you Register Online Today