Symptom

Suggestion

 

• Make sure that you are not too far from the base.

 

• Make sure that your handset is registered to the main base unit.

The handset doesn’t ring

• Charge the battery in the handset for 15 to 20 hours by placing the handset on the

or receive a page.

base or charging cradle.

 

• Change the Digital Security Code (see Changing the Digital Security Code on

 

page 50).

The handset doesn’t

• Change the Digital Security Code (see Changing the Digital Security Code on

communicate with other

page 50).

handsets (Multi-handset

 

packs only).

 

An extra handset can’t

• Make sure there are not two handsets already using the conference feature.

join the conversation

• Make sure that another handset is not in privacy mode.

(Multi-handset packs only).

 

The answering system

• Make sure the base is plugged in.

• Make sure that the answering system is turned on.

does not work.

• Make sure that the message record time is not set to announce only.

 

Time stamp cannot be heard.

• Make sure you have set the time (see Setting the Day and Time on page 38).

Messages are incomplete.

• Incoming messages may be too long. Ask callers to leave a brief message.

• The memory may be full. Delete some or all of the saved messages.

 

There is no sound on the

• Adjust the speaker volume on the base or handset.

base or handset speaker

• Make sure the call screen feature is set to on.

during call monitoring or

 

message review.

 

Cannot access answering

• Make sure you are using the correct PIN number.

system from a remote

• Make sure that the touch-tone phone you’re using can transmit the tone for at least

phone.

two seconds. If it cannot, try using a different touchtone phone.

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Image 54
Uniden TRU9280 manual Memory may be full. Delete some or all of the saved messages