Symptom | Suggestion | |
| • Make sure that you are not too far from the base. | |
| • Make sure that your handset is registered to the main base unit. | |
The handset doesn’t ring | • Charge the battery in the handset for 15 to 20 hours by placing the handset on the | |
or receive a page. | base or charging cradle. | |
| • Change the Digital Security Code (see Changing the Digital Security Code on | |
| page 50). | |
The handset doesn’t | • Change the Digital Security Code (see Changing the Digital Security Code on | |
communicate with other | page 50). | |
handsets |
| |
packs only). |
| |
An extra handset can’t | • Make sure there are not two handsets already using the conference feature. | |
join the conversation | • Make sure that another handset is not in privacy mode. | |
| ||
The answering system | • Make sure the base is plugged in. | |
• Make sure that the answering system is turned on. | ||
does not work. | ||
• Make sure that the message record time is not set to announce only. | ||
| ||
Time stamp cannot be heard. | • Make sure you have set the time (see Setting the Day and Time on page 38). | |
Messages are incomplete. | • Incoming messages may be too long. Ask callers to leave a brief message. | |
• The memory may be full. Delete some or all of the saved messages. | ||
| ||
There is no sound on the | • Adjust the speaker volume on the base or handset. | |
base or handset speaker | • Make sure the call screen feature is set to on. | |
during call monitoring or |
| |
message review. |
| |
Cannot access answering | • Make sure you are using the correct PIN number. | |
system from a remote | • Make sure that the | |
phone. | two seconds. If it cannot, try using a different touchtone phone. |
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