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To... | Do this... | |
|
| |
answer an outside call | Press Talk/flash. The phone | |
automatically disconnects the intercom | ||
during an intercom call | ||
call and connects you to the outside line. | ||
|
Solving Multi-Handset Problems
If… | Try… |
I can’t transfer calls. | Resetting all handsets. |
Two handsets can’t talk | Making sure no handset is in Privacy Mode. |
to the caller. |
|
I can’t get my handset | - |
to switch to the | - Making sure the MULTIRANGE charger and |
MULTIRANGE charger. | handset are registered to the same base. |
The LINK light on the |
|
MULTIRANGE charger | Moving the MULTIRANGE charger closer to |
randomly starts | the base. |
blinking. |
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Important Information
Solving Problems
If you have any trouble with your phone, try these simple steps first. If you need help, call our Customer Care Line listed on the front cover.
If… | Try… |
-Checking the telephone cord connection.
No handsets can make - Disconnecting the base AC adapter. Wait a
or receive calls. | few minutes, then reconnect it. | |
| - Making sure the base is plugged in. | |
A handset can’t make | Moving the handset closer to the base. | |
or receive calls. | ||
| ||
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|
If… | Try… | |
A handset can make | - Making sure the ringer is turned on. | |
calls, but it won’t ring. | ||
| ||
| - Charging the battery for | |
A handset is not | - Checking that the handset battery is | |
working. | activated (see page 4). | |
| - Resetting the handset. | |
A handset says | - Moving the handset closer to the base. | |
Unavailable. | - Seeing if another handset is in Privacy Mode. | |
The handset does | - Letting calls ring twice before answering. | |
not display Caller ID | ||
- Making sure your Caller ID service is active. | ||
information. | ||
| ||
Caller ID displays briefly | - You may have to change the line mode. | |
and then clears. | Contact customer service. |
Weak or hard to hear audio
If a caller’s voice sounds weak or soft, the signal might be blocked by large metal objects or walls; you might also be too far from the base, or the handset’s battery may be weak.
Try moving around while you’re on a call or moving closer to the base to see if the sound gets louder.
Make sure the handset’s battery is fully charged.
Try adjusting the earpiece volume.
Noise or static on the line
Interference is the most common cause of noise or static on a cordless phone. Here are some common sources of interference:
electrical appliances, especially microwave ovens
computer equipment, especially wireless LAN equipment and DSL modems
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