Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).
Symptom | Suggestion |
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Symptom Suggestion | • Make sure the AC adapter is plugged into the cradle and wall outlet. |
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The charge/ in use LED or | • Make sure the handset is properly seated in the cradle. |
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charge LED won't illuminate | • Make sure the charging contacts on the handsets are clean. |
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when the handset is placed in |
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the cradle. |
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The audio sounds weak and/ or | • Move the handset and/ or main base away from metal objects or appliances and try again. |
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scratchy. | • Press the select key (XS1215) or the select/channel key (XS1215+1) in the talk mode to help eliminate |
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| background noise. |
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| • Make sure that the handset is not too far from the main base. |
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Can't make or receive calls. | • Re- register both handsets (see page 12) (XS1215+1 only). |
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| • Check both ends of the telephone line cord. |
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| • Make sure the AC adapter is plugged into the main base and wall outlet. |
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| • Disconnect the AC adapter for a few minutes. Then reconnect it. |
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| • Change the digital security code (see page 32). |
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| • Make sure that the handset is not too far from the main base. |
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| • Check the dialing mode used by your telephone company. |
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