Cause

Possible remedy

Not clear, distorted

 

Poorly fitting custom

Consult your hearing

shells/domes

healthcare professional

Custom shells/domes

Clean custom shells/domes.

blocked with ear wax

See “Cleaning your hearing

 

aids.” Consult your hearing

 

healthcare professional

Low battery

Replace battery

Plugged microphone

Consult your hearing

opening

healthcare professional

Custom shells/domes falling out of ear

Poorly fitting custom

Consult your hearing

shells/domes

healthcare professional

Custom shells/domes not

See “Putting your hearing

inserted properly

aids on your ears.” Remove

 

and reinsert carefully

Cause

Possible remedy

Weak on the telephone

 

Telephone not positioned

Move telephone receiver

properly

around ear for clearer signal.

 

See “Using the telephone”

Hearing aid requires

Consult your hearing

adjustment

healthcare professional

For any problems not listed in the guide, contact your hearing healthcare professional.

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Unitron Hearing Aid Moxi2 Kiss manual Not clear, distorted