2.3CUSTOMER assumes full responsibility to properly install and configure this product and to ensure proper installation, configuration, operation and compatibility with the operating environment in which this product is to function.

2.4CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) for any warranty claims to be authorised.

3.0OBTAINING WARRANTY SERVICE:

3.1CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Service Centre

within the applicable warranty period to obtain warranty service authorisation.

3.2Customer must provide Product Model Number, Product Serial Number and dated Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its authorised reseller) to obtain warranty service authorisa- tion.

3.3For information on how to contact U.S. ROBOTICS Technical Support or an authorised U.S. ROBOTICS Serv- ice Centre, please see the U.S. ROBOTICS corporate Web site at: www.usr.com

3.4CUSTOMER should have the following information / items readily available when contacting U.S. ROBOTICS Technical Support:

•Product Model Number

•Product Serial Number

•Dated Proof of Purchase

•CUSTOMER contact name & telephone number

•CUSTOMER Computer Operating System version

•U.S. ROBOTICS Installation CD-ROM

•U.S. ROBOTICS Installation Guide

4.0WARRANTY REPLACEMENT:

4.1In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS Service Centre determines

the product or part has a malfunction or failure attributable directly to faulty workmanship and/or materials; and the product is within the TWO (2) YEAR warranty term; and the CUSTOMER will include a copy of the dated Proof of Purchase (original purchase receipt from U.S. ROBOTICS or its authorised reseller) with the product or part with the returned product or part, then U.S. ROBOTICS will issue CUSTOMER a Return Material Authorisa- tion (RMA) and instructions for the return of the product to the authorised U.S. ROBOTICS Drop Zone.

4.2Any product or part returned to U.S. ROBOTICS without an RMA issued by U.S. ROBOTICS or its authorised U.S. ROBOTICS Service Centre will be returned.

4.3CUSTOMER agrees to pay shipping charges to return the product or part to the authorised U.S. ROBOTICS Return Centre; to insure the product or assume the risk of loss or damage which may occur in transit; and to use a shipping container equivalent to the original packaging.

4.4Responsibility for loss or damage does not transfer to U.S. ROBOTICS until the returned product or part is received as an authorised return at an authorised U.S. ROBOTICS Return Centre.

4.5Authorised CUSTOMER returns will be unpacked, visually inspected, and matched to the Product Model Number and Product Serial Number for which the RMA was authorised. The enclosed Proof of Purchase will be inspected for date of purchase and place of purchase. U.S. ROBOTICS may deny warranty service if visual inspection of the returned product or part does not match the CUSTOMER supplied information for which the RMA was issued.

4.6Once a CUSTOMER return has been unpacked, visually inspected, and tested U.S. ROBOTICS will, at its sole discretion, repair or replace, using new or reconditioned product or parts, to whatever extent it deems neces- sary to restore the product or part to operating condition.

4.7U.S. ROBOTICS will make reasonable effort to ship repaired or replaced product or part to CUSTOMER, at U.S. ROBOTICS expense, not later than TWENTY ONE (21) DAYS after U.S. ROBOTICS receives the authorised CUSTOMER return at an authorised U.S. ROBOTICS Return Centre.

4.8U.S. ROBOTICS shall not be liable for any damages caused by delay in delivering or furnishing repaired or replaced product or part.

5.0LIMITATIONS:

5.1THIRD-PARTY SOFTWARE: This U.S. ROBOTICS product may include or be bundled with third-party software,

the use of which is governed by separate end-user license agreements provided by third-party software ven- dors. This U.S. ROBOTICS Limited Warranty does not apply to such third-party software. For the applicable war- ranty refer to the end-user license agreement governing the use of such software.

5.2DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRONMEN- TAL FACTORS: To the extent permitted by applicable law, this U.S. ROBOTICS Limited Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future versions of operating system or other current and/or future software and hardware; alterations (by persons other than U.S.

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USRobotics USR9600 manual Obtaining Warranty Service
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USR9600 specifications

The USRobotics USR9600 is a renowned external modem that has carved a niche for itself in the realm of communication technology. This device primarily functions as a dial-up modem, designed to facilitate internet connectivity over traditional telephone lines, catering to users who require reliable and efficient data transmission.

One of the hallmark features of the USR9600 is its ability to operate at a maximum data transfer rate of 56 kbps, which was state-of-the-art during its peak years. This speed ensures fast connections and efficient data handling, making it suitable for various applications, including email, web browsing, and file transfers. The modem’s high-speed capabilities also allow for smooth communication, reducing waiting times that are often prevalent in slower alternatives.

The USR9600 is equipped with advanced error correction technologies such as V.42 and V.42bis. These protocols play a crucial role in maximizing data integrity and reducing the likelihood of transmission errors. V.42 is responsible for managing the flow of data between the modem and the host computer, while V.42bis efficiently compresses data prior to transmission, resulting in faster speeds and better use of the available bandwidth.

In terms of connectivity, the USR9600 is designed to easily link with a variety of devices. It features standard RS-232 serial ports, making it compatible with many computers and peripheral devices. This versatility makes the modem a popular choice for both home and office environments, allowing users to connect seamlessly regardless of their hardware setup.

The device also includes LED indicators for easy monitoring of its operational status, providing users with visual feedback on line status, data transmission, and other critical functions. This feature enhances user experience by enabling immediate troubleshooting when necessary.

Moreover, the USR9600 possesses a robust build quality that reflects USRobotics’ commitment to reliability and performance. Users can rely on this modem for consistent service, even in varied operational conditions.

In conclusion, the USRobotics USR9600 modem combines state-of-the-art technology with user-friendly features to deliver a dependable communication solution. Its high data transfer rates, advanced error correction, versatile connectivity options, and durable design make it a noteworthy option for anyone in need of reliable dial-up connectivity, even in an era dominated by broadband solutions.
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