Are You Still Having Problems?
1. Go to the Support section of the U.S. Robotics Web site at www.usr.com.
Many of the most common difficulties users experience have
been addressed in the FAQ and Troubleshooting Web pages for your specific product.
2. Call the U.S. Robotics Technical Support Department.
Technical questions about U.S. Robotics products can also be answered by technical support specialists.
Country | Voice | Online | Support Hours |
USA | (801) | 9:00A.M. – 5:00P.M. CST, | |
Canada | (801) | 9:00A.M. – 5:00P.M. CST, |
Country | Voice | Online | Support Hours |
Argentina | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Brazil | AT&T Direct + (877) | brazil_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
México | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Chile | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Colômbia | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Costa Rica | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Peru | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Puerto Rico | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Venezuela | AT&T Direct + (877) | lat_modemsupport@usr.com | 9:00A.M. – 5:00P.M. CST, |
Country | Voice | Online | Support Hours |
China | 10800 650 5108 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Hong Kong | 800 90 3191 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Delhi - 11 6284198/ 99/ 18/ 19 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Hyperbad - 40 6261600/ 01/ 02/ 03 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Calcutta - 33 216 1800/ 01 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Chennai - 44 851 5273/ 74 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Bombay - 22 8252188/ 93/ 94/ 95 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
India | Bangalore - 80 2380303/ 04 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Indonesia | 001 803 65 7402 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Japan | (03) 5495 9408 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Korea |
|
| usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Malaysia | 1800 80 1554 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Philippines | 1800 1 651 0215 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Singapore | 65 784 9910 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
South Korea | 00798 651 7135 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Taiwan | 0080 65 1349 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Thailand | 001 800 65 6252 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., | |
Country |
| Voice | Online | Support Hours |
Australia |
| 1800 125030 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
New Zealand |
| 0800 449535 | usrapsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Austria |
| 07 110 900 116 | germany_modemsupport@usr.com | 8:00 A.M. – 6:00 P.M., |
Belgium (Flemish) | +32 (0) 70 233 545 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., | |
Belgium (French) | +32 (0) 70 233 546 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., | |
Denmark |
| +45 7010 4030 | emea_modemsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Finland |
| +358 98 171 0015 | emea_modemsupport@usr.com | 10:00 A.M. – 6:00 P.M., |
France |
| 080 307 0693 | france_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., |
Germany/Hungary | 01805671548 | germany_modemsupport@usr.com | 8:00 A.M. – 6:00 P.M., | |
Ireland |
| +44 870 844 4546 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., |
Israel |
|
| emea_modemsupport@usr.com | 9:00 A.M. – 5:30 P.M., |
Italy |
| 848 80 9903 | italy_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., |
Luxembourg |
| +352 342 080 8318 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., |
Middle East/Africa | +44 870 844 4546 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., | |
Netherlands |
| 0900 20 25 857 | emea_modemsupport@usr.com | 9:00 A.M. – 6:00 P.M., |
Norway |
| +47 (0) 23 50 0097 | emea_modemsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Poland |
|
| emea_modemsupport@usr.com | 8:00 A.M. – 6:00 P.M., |
Portugal |
| +35 11 415 4034 | emea_modemsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Spain |
| 902 117 964 | spain_modemsupport@usr.com | 9:00 A.M. – 5:00 P.M., |
Sweden |
| +46 (0) 851 992 035 | emea_modemsupport@usr.com | 8:00 A.M. – 5:00 P.M., |
Switzerland |
| +0848 840 200 | emea_modemsupport@usr.com | 8:00 A.M. – 6:00 P.M., |
UK |
| 0870 8444 546 | uk_modemsupport@usr.com | 9:00 A.M. – 5:30 P.M., |
For current support contact information, go to the following Web site:
http://www.usr.com/
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