Vanguard Heating Gas Log Heater Service, Hints, Replacement, Parts, Specifications

SPECIFICATIONS	Vintage Oak	Vintage Oak
	18" Variable	24" Variable
	Manually Controlled	Manually Controlled
Btu (Variable)	16,000/27,000	16,000/31,500
Type Gas	Natural Gas Only	Natural Gas Only
Ignition	Piezo	Piezo
Pressure Manifold	3.5" W.C.	3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum	10.5"	10.5"
Minimum*	5"	5"
* For input adjustment
Shipping Weight	27 lbs.	29 lbs.

	Golden Oak and Birch	Golden Oak and Birch
	18" Variable	24" and 30" Variable
	Manually Controlled	Manually Controlled
Btu (Variable)	16,000/30,000	20,000/39,000
Type Gas	Natural Gas Only	Natural Gas Only
Ignition	Piezo	Piezo
Pressure Manifold	3.5" W.C.	3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum	10.5"	10.5"
Minimum*	5"	5"
* For input adjustment
Shipping Weight	28 lbs.	30 lbs. (24")/32 lbs. (30")

SERVICE	When gas pressure is too low
HINTS	• pilot will not stay lit	• burners will have delayed ignition
	• heater will not produce specified heat
	When gas quality is bad
	• pilot will not stay lit	• burners will produce flames and soot
	• heater will backfire when lit
	You may feel your gas pressure is too low or gas quality is bad. If so, contact your
	local natural gas supplier.
REPLACEMENT	Note: Use only original replacement parts. This will protect your warranty cover-
PARTS	age for parts replaced under warranty.
	Parts Under Warranty
	Contact authorized dealers of this product. If they can’t supply original replace-
	ment part(s), call DESA International’s Technical Service Department at
	1-800-323-5190. When calling DESA International, have ready
	• your name and address
	• model number of your heater
	• how heater was malfunctioning
	• type of gas used (propane or natural gas)
	• purchase date
	Usually, we will ask you to return the defective part to the factory.
	Parts Not Under Warranty
	Contact authorized dealers of this product. If they can’t supply original replace-
	ment part(s), call DESA International’s Parts Department at 1-800-972-7879 for
	referral information. When calling DESA International, have ready
	• model number of your heater
		29
	• the replacement part number

103515