Q. Why can’t Windows 98SE read my hard drive? It works with Windows XP/2000.

A. Windows 98SE cannot recognize the NTFS file system. If you wish to use the device with Windows XP/2000 and Windows 98SE, you need to format the drive as FAT32.

Q. Why can’t I copy files larger than 4GB onto my NexStar?

A. You have probably formatted the hard drive in the FAT32 file system. FAT32 limits the file sizes to 4GB maximum. The NTFS file system does not have this limitation.

Q. Why am I getting “Delayed Write Errors” in Windows XP/2000?

A. Windows XP/2000 tries to write 512K packets of data to through FireWire occasion- ally, which is much more than what is supposed to be written (128K packets). Micro- soft has since released a patch for Windows XP with its Service Pack 2 release. A similar fix should be available for Windows 2000 through Microsoft’s website.

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Vantec NST-350U2, NST-350UF user manual Why can’t I copy files larger than 4GB onto my NexStar?