CARE & CLEANING
Your ClearWave® Deluxe Phototherapy Skincare System is made from high quality materials that will last for many years with minimum care. You may want to periodically clean the inside of the lens and outside parts, using a mild
DO NOT USE SOLVENTS OR CLEANERS CONTAINING ABRASIVES, OR AMMONIA BASED CLEANERS
Cleaning the lens is important for maintaining optimum light output. Periodically remove the lens (refer to lens removal instructions) and clean with soft damp cloth. All liquid should be properly wiped away and dried prior to restoring power.
TROUBLESHOOTING
Light flickers.
If bulb flickers when turned on, the bulb is not seated fully into the socket. If this occurs, repeat the bulb installation process applying additional force to ensure that the bulb is inserted fully into the socket.
Does not illuminate.
Make sure that the bulbs are secured into the sockets. Sometimes in shipping they will come loose. Try a different grounded outlet. In many cases, this will correct the problem.
IMPORTANT – Grounded outlets must be used for proper function of the unit. If both bulbs do not illuminate when you apply power, this may indicate an internal problem. Please call Verilux® Customer Service at
See Warranty section.
Only one bulb illuminates. If only one bulb illuminates, it is most likely a bad bulb.Try swapping bulbs and turn on again. If the same bulb fails to illuminate in the swapped position, the bulb needs to be replaced.
Bulb blackening at the ends. This is a common phenomenon with most fluorescent tubes as they age. The black areas don’t affect operation except to slightly reduce the amount of light available since the phosphor in that area is dead. Bulb replacement is recommended.
NOTICE – When returning a unit, be aware that damage during shipping is the responsibility of the purchaser and will void any warranty claim.We recommend that you purchase insurance when shipping this unit or any parts. Be sure to return product in original packaging.
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