Troubleshooting

Before Requesting Service on Your Verilux Lamp, Please Read the Following:

Make sure all power connectors, cords, and plugs are inserted fully and securely.

Be sure the bulb is securely seated into the socket. (See page 7)

Unplug the lamp for a few minutes (this allows the electronic ballast inside the lamp to reset).

Make sure there is power to the wall outlet or try another outlet.

Warranty

Three-Year Limited Warranty

This limited warranty is provided by:

Verilux, Inc., Research Park, 9 Viaduct Road, Stamford, CT 06907

Verilux warrants this product to be free of defects in materials and workmanship for a period of three years from the invoice date of original retail purchase. During the limited warranty period, Verilux will, at its option, repair or replace defective parts of this product, at no charge to you, subject to the limitation. This warranty does not include any postage, freight, transportation, insurance, or delivery fee. This limited warranty does not cover damage, defect, or failure caused by or resulting from accidents, external destruction, alteration, modification, abuse, misuse, or misapplication.

Notice: When returning a unit, be aware that damage during shipping is the responsibility of the purchaser and will void any warranty claim. We recommend that you insure the shipment with your post office or other shipping service when returning this unit or any parts. Be sure to return product in original packaging.

Due to ongoing improvements, actual product may have slight variations from the product described in this manual.

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Verilux Floor Lamp instruction manual Troubleshooting, Warranty