Troubleshooting
Before requesting service on your Verilux® lamp, please read the following:
•Make sure all power connectors, cords and plugs are inserted fully and securely.
•Be sure the bulb is securely seated into the socket (see page 7).
•Make sure there is power to the wall outlet or try another outlet.
•Caution: Disconnect lamp before performing
alignment activity. MISE EN GARDE : DÉBRANCHER LA LAMPE AVANT D’EFFECTUER SON ALIGNEMENT. Correct alignment with screw holes can be accomplished by following these steps:
1.Always start with the base and work your way up the shaft and attach the head last.
2.Place your foot on the base of the lamp on the floor.
3.While holding the shaft with your hand, gently rock the unit back and forth.
4.Shaft should ease into socket and screw holes will align.
Be sure the bulb is securely seated into the socket, repeat the bulb installation process. CAUTION: DISCONNECT LAMP FROM OUTLET PRIOR TO REPEATING THE BULB INSTALLATION PROCESS. MISE EN GARDE : DÉBRANCHER LA LAMPE DE LA PRISE DE COURANT AVANT DE POSER UNE NOUVELLE AMPOULE.
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