Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for repairs. If the problem persists, contact your local reseller or service center. Please refer to “LED Indicator Messages” as well.
Symptom | Cause | Solution |
No power. | The AC power cord is not | Plug in the AC power card. |
| plugged in. |
|
| The AC power cord is not | Connect the AC power cord |
| connected to the projector. | to the projector correctly. |
| The lamp cover is loose. | Tighten the screws on the |
|
| lamp cover. |
Power goes out | The temperature is too high. | Unplug the AC power cord |
during use. |
| and wait for a short while, |
|
| then turn the power back on. |
| The ventilation holes are | Place the projector so that |
| blocked. | the ventilation holes are not |
No image appears |
| blocked. |
on screen. | The projector is not turned on. | Turn the projector on. |
| The connections setup is not | Check that all connections |
| correctly. | are setup correctly. |
| The connected devices are | Check that all connected |
| not functioning properly. | devices are functioning |
|
| properly. |
| Lens cap is not removed. | Remove the lens cap and |
Partial, scrolling |
| turn the projector on. |
or incorrectly | “Blank” function is activated. | Cancel “Blank” function. |
displayed image. | The input signal is not | Press remote control’s “Auto” |
Image is unstable | supported by the projector. | button. |
or flickering. | The signal timing of the | Use “Phase” to correct it. |
| display does not synchronize | Refer to Picture section. |
| with the graphic card. | Change the monitor color |
Image has vertical |
| setting from your computer. |
flickering bar. | The display data frequency | Use “Tracking” to make an |
| does not match the frequency | adjustment. Refer to Picture |
| of your computer’s graphic | section. |
| card. | Check and reconfigure the |
|
| display mode of your graphic |
|
| card to make it compatible |
Image is out of |
| with the product. |
focus. | The lens focus is not adjusted | Adjust the focus with the |
| optimally. | focus ring. |
| The projection distance is | Place the projector within the |
| not within the projector’s | supported range. |
| supported range. |
|
31 | ViewSonic | PJ506D |
