Customer Support

For technical support or product service, see the table below or contact your reseller.

Note: You will need the product serial number.

Country/

Web Site

Telephone

Email

Region

 

 

 

 

 

 

 

China

www.viewsonic.com.cn

800 820 3870

service.cn@cn.viewsonic.com

 

 

 

 

Hong Kong

www.hk.viewsonic.com

+852-310-22-900

service.cn@cn.viewsonic.com

 

 

 

 

Declaration of RoHS Compliance

The toxic and hazardous substances or elements of this product are shown as below:

 

 

 

Hazardous substances or elements

 

 

 

Name of

 

 

 

 

 

 

 

 

Lead

Mercury

Cadmium

Hexavalent

Polybrominated

Polybrominated

 

 

 

Components

Chromium

biphenyls

diphenyl ethers

 

ENGLISH

Outer Casing

 

 

(Pb)

(Hg)

(Cd)

(Cr6+)

(PBB)

(PBDE)

 

 

 

 

 

 

 

 

 

 

 

Circuit Board*

×

×

 

 

 

 

 

 

 

 

 

 

 

 

Adaptor

×

×

 

 

Power Cord /

 

 

 

 

 

 

 

 

Cable

×

 

 

External Signal

 

 

 

 

 

 

 

 

LCD Panel

×

×

×

 

 

 

 

 

 

 

 

 

 

 

Remote Control

×

×

 

 

(battery included)

 

 

* : The circuit board components include printed circuit board and other parts, such as

 

 

resisters, capacitors, IC, and connectors, etc.

 

 

 

 

○ : To indicate the amount of toxic and hazardous substance in all homogenous materials of

 

 

the component does not exceed what indicated in “The Limitation Standard of Toxic and

 

 

Hazardous Substances in Electronic Information Product”.

 

 

 

× : To indicate the amount of toxic and hazardous substance has exceeded what indicated

 

 

in “The Limitation Standard of Toxic and Hazardous Substances in Electronic Information

 

 

Product” in at least one of the homogenous materials of the component. However, the

 

 

component still comforms to the EU RoHS directive (2002/95/EC), and is exempted from

 

 

it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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ViewSonic VS12197-2G manual Customer Support, Declaration of RoHS Compliance

VS12197-2G specifications

The ViewSonic VS12197-2G is an advanced digital signage solution designed to enhance communication and information dissemination in a variety of environments. This model stands out due to its remarkable features, robust technology, and user-friendly characteristics, making it ideal for businesses, retail locations, and educational institutions alike.

One of the main features of the VS12197-2G is its impressive 12.1-inch display. This compact size is perfect for settings where space is limited but clarity and visibility are crucial. The screen boasts a high-resolution panel that delivers vibrant colors and sharp images, providing an engaging visual experience for viewers. Its wide viewing angles ensure that the content can be easily seen from different positions, making it suitable for placement in various locations, including counters, walls, and kiosks.

The VS12197-2G utilizes advanced LED backlighting technology, which not only enhances image quality but also improves energy efficiency. The result is a display that consumes less power while providing excellent brightness and contrast. This feature is particularly beneficial for businesses looking to reduce operational costs while maintaining high standards for digital signage.

Equipped with an intuitive touchscreen interface, the VS12197-2G allows users to interact directly with the displayed content. This interactivity enriches the viewer's experience, enabling them to explore information at their own pace. Additionally, the device supports multiple input sources, including HDMI, USB, and VGA, giving users flexibility in how they present their content. This is particularly useful for dynamic environments where content needs to be updated frequently.

The durability of the ViewSonic VS12197-2G also sets it apart. Built with sturdy materials and designed for 24/7 operation, this digital signage display is ideal for continuous use in high-traffic areas. The device is also equipped with built-in speakers, creating a complete audio-visual experience without needing external components.

Another noteworthy characteristic is its seamless integration with various content management systems. This allows for efficient and easy scheduling of content, ensuring that the right message reaches the right audience at the right time. Overall, the ViewSonic VS12197-2G is an excellent choice for organizations seeking a reliable, versatile, and high-quality digital signage solution.