Viking 324 manual Troubleshooting, Poor Dishwashing Results, Problem Possible Cause and/or Remedy

Troubleshooting

Poor wash results may not always be caused by the dishwasher. Please review the following Troubleshooting Charts for possible remedies. You may find the proper solution without having to call a service provider.

If the cycle buttons are flashing, please refer to the Fault Codes Chart in the following pages of this manual for possible remedies.

Poor Dishwashing Results

	Problem	Possible Cause and/or Remedy
	The dishwasher	Door is ajar:
	does not start	Make sure the door is closed securely.
		“DELAY START” Option is On:
		Make sure the “DELAY START” option is not turned on.
		Water Supply is Disconnected:
		Check that the water supply is connected properly
		and the water is turned on.
		Power Cord is Disconnected:
		Make sure the power cord is properly plugged into
		the wall socket.
		Fuse is Blown:
		Check your fuse box for a blown fuse or tripped
		circuit breaker.
	Spotting and	Hard water:
	filming	Use the maximum recommended amount
		(3 tablespoons) of dishwasher detergent.To remove
		hard water spots, try a vinegar rinse:
		• Wash and rinse load as usual.
		• Remove all metal items from dishwasher.
		• Do not add detergent.
		• Pour two cups of vinegar into a bowl and set it on
		the bottom rack of the dishwasher.
		• Run the dishes through an entire wash program.
		If the vinegar rinse doesn’t work, repeat the above
		process substituting 1/4 cup citric acid crystals
		(available at most drug stores) for the vinegar.
		Wiping with a damp cloth should remove spots
		from metal items. For sterling silver and silver
Care		plated flatware, rub with a towel, or use a good cream
		silver polish.
Product		Filter system:
		Check filter system to be sure it is clean and
		properly installed.

Troubleshooting

Problem	Possible Cause and/or Remedy
Spotting and	No rinse agent:
filming	Does the rinse agent dispenser need to be filled?
	Dishwasher detergent:
	Use only the correct amount of dishwasher detergent
	according to the hardness of the water and the wash
	program you have selected. Do not use old or caked
	detergent. Store the dishwasher detergent in a dry
	place and in a closed container. Change the
	dishwasher detergent if the result is still unsatisfactory.
	Items not loaded properly:
	Check that you loaded the items according to the
	instructions on pages in this manual. Do not overload.
	Make sure water can reach all soiled surfaces.
	For hard water areas:
	Adding additional products especially designed to
	eliminate hard water deposits (such as Glisten,
	Dishwasher Magic™ and Lemi Shine) may be used to
	maintain performance.
Dishes are not	Check that both wash arms can rotate freely and
clean	that items do not obstruct the movement of the wash
	arms. Lift the arms and make sure that no grains of
	dirt retard the rotation of the wash arms. If necessary,
	clear the obstruction, refit the arms, and check that
	they rotate freely. Be sure a utensil or handle has not
	prevented their turning
Strainer blocked	Check the strainer. Clean if necessary. Refer to
	maintenance section in this manual.
Excessive foam in	Use only dishwasher detergent.
the machine
Marks and	Aluminum utensils rubbing against items during
discoloration	washing:
	Be sure aluminum utensils, especially light weight
	foil-type pans, do not touch dishes.To remove spots,
	use a non-abrasive cleaner.
Small particles	Detergent:
deposited on	Use only fresh detergent. Store in a tightly closed
items	container in a cool dry place. Fill dispenser only when
	ready to start the dishwasher. Use the recommended	ProductCare
	amount of detergent, especially with hard water

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