Viking 324 manual Troubleshooting, detergent wash. Use the pots/pans or normal wash cycle, Product

Troubleshooting

	Problem	Possible Cause and/or Remedy
	Small particles	Improper loading of dishes:
	deposited on	Load dishes to prevent water and detergent from
	items	being trapped in or between items. Water should
		circulate freely.
		Flatware incorrectly loaded:
		Pay particular attention to spoons so that they do not
		nest in each other and prevent water penetration.
		Make sure filters are installed properly.
		Filter may have clogged due to heavy sediment, food
		soil or hard water conditions.
	Yellow or brown	Temporary solution: Pour in one teaspoon to one
	marks	tablespoon of citric acid crystals instead of the
		prewash detergent. Follow this prewash with a full
		detergent wash. Use the pots/pans or normal wash cycle.
		Permanent solution: Install an iron removal system in
		the water supply.
		Copper with sterling silver:
		Yellow film on sterling silver results when washing
		copper items in the same load. Silver polish usually
		removes the stain.
		Tea or coffee (tannic acid):
		Tea or coffee can stain cups. Remove stains by hand,
		using a solution of 1/2 cup bleach and 3 cups warm
		water. (Do not use on sterling silver or silverplate.)
	Discoloration of	Allowing salty foods to remain on flatware
	stainless steel,	Rinse flatware that is to stand several hours before
	silverplate, or	washing.
	sterling silver	Stainless steel contacting silver:
		DO NOT put stainless steel and silver flatware in the
		same silverware basket compartment. Direct contact
		between these metals can cause permanent damage
		to silver. Clean stained items with silver polish.
		DO NOT use abrasives on stainless steel or silver.
	Discoloration of	Plastic items have a low heat tolerance:
	plastics	Plastics vary in their ability to tolerate heat.
Care		Check washing instructions for all plastic items to be
		sure they are dishwasher safe.
Product	Marks on melamine	Porous material:
	and plastics	Use a special cleaner for plastic. DO NOT use bleach
		or scouring powder on these materials.

Troubleshooting

Problem	Possible Cause and/or Remedy
Detergent left in	Compartment cover blocked:
detergent	The cover may not be opening because of improperly
compartment	loaded items.
	Move dishes that may be blocking it.
	Old detergent:
	If detergent is hard or caked in the box, throw away.
	Use only fresh detergent. Add detergent just before
	starting the dishwasher.
Cloudy film on	Too much detergent: especially in soft water.
glassware-etching	If vinegar or citric acid rinse doesn’t remove film, the
of glass	cloudiness is “etching.” This is permanent. If you have
	soft water, use the least amount (one teaspoon) of
	recommended dishwasher detergent to prevent
	etching. Use high quality dishwashing detergent and
	rinse aid. Do not overload the machine. Water
	should circulate freely to assure adequate rinsing and
	draining.
Dishes not dry	Allow more drying time when using non-heat drying.
	No rinse agent:
	Fill rinse agent dispenser. Rinse agent helps dishes to
	dry faster.
	Plastic items:
	Certain plastic materials are difficult to dry.
	Plastics may need towel drying.
	Improper loading or unloading:
	Do not overload or nest items. Be sure all surfaces
	drain well. Load items with concave bases so as much
	water as possible can run off. Unload the lower rack
	first. Water from dishes in the upper rack may be
	spilling onto the lower rack.
Chipping or	Improper loading:
breaking of	Do not overload. Load between prongs, not over
glassware	them. Glasses loaded over prongs are not supported
	and may break. Make sure glassware is secure.
	Always use upper rack for delicate items. Use the
	light/china cycle.
Unusual noise	Improper loading:	Product
	Utensils may not be secure or may have dropped from
	the rack. Water may cause utensils to rattle. Make sure
	everything is securely placed in dishwasher.
		Care

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