Troubleshooting

 

Problem

Possible Cause and/or Remedy

 

 

 

 

Dishwasher will

Door open:

 

not drain

Check that door is firmly closed.

 

 

Controls:

 

 

Check that dishwasher is on.

 

 

Water feed line:

 

 

Check to see that the water feed line is not crimped.

 

 

Water supply:

 

 

Be sure water is available and turned on.

 

 

 

 

Water backs up

Food waste disposer and trap:

 

in sink when

Check disposer and trap at sink for blockage or food

 

dishwasher drains

particles.

 

 

 

 

Water left in

Dishwashing cycle not complete:

 

bottom near

Allow dishwasher to complete cycle.

 

filters

Some water is normal. Water left in removable coarse

 

 

strainer is normal.

 

 

 

 

Dishwasher will

The drain hose is clogged/blocked:

 

not drain

Check to make sure there are no obstacles in the hose

 

 

where it connects to the water. Foreign particles can

 

 

get stuck in the entrance of the connection line. Also,

 

 

check to make sure that the cone-shaped connection

 

 

line has been cut to an inner diameter of at least 3/4”

 

 

(1.9 cm).

 

 

The drain hose is kinked:

 

 

Check to make sure that there are no folds or sharp

 

 

bends in the drain hose.

 

 

 

 

Odor in your

If you are only running your dishwasher every 2 to 3

 

dishwasher

days, bacteria in the food soil left on your dishes will

 

 

create an unpleasant odor. Use the Rinse/Hold option

 

 

in between cycles. To help eliminate the odor, use a

 

 

detergent with chlorine bleach and an extra heat

 

 

option with your cycle.

 

 

If large chunks of food soil are left on plates and

 

 

dishes, it may take several washes for them to pass

 

 

through the filtration system of the dishwasher, thus

 

 

causing food odor. Make sure the dishwasher is cool;

 

 

remove chunks of food soil from filter area. Then run

Care

 

your dishwasher as normal.

 

There are products that you can use to clean your

 

 

Product

 

dishwasher such as leave your dishwasher free of odor,

 

spots, deposits and hard water build-up.

 

 

 

 

 

Troubleshooting

Problem

Possible Cause and/or Remedy

 

 

Dishwasher has a

Your dishwasher may have parts that have a plastic

plastic smell

odor to them. Place 2 cups white vinegar in a

 

dishwasher safe measuring cup and place in the lower

 

rack. Do not use detergent. Run the dishwasher

 

through the longest cycle with an extra heat option.

 

Do not use heated dry

 

 

Sanitized LED did

Dishwasher cycle was interrupted or the water did

not illuminate

not reach required temperature.

 

 

32

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Viking 324 manual Your dishwasher as normal

324 specifications

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