Viking 450E, 325E manual Troubleshooting, Problem, Possible Cause And/Or Remedy, Product Care

Troubleshooting

PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
Spotting and filming	No rinse agent:
	Does the rinse agent dispenser need to be filled?
	Dishwasher detergent:
	Use only the correct amount of dishwasher
	detergent according to the hardness of the water
	and the wash program you have selected. Do not
	use old or caked detergent. Store the dishwasher
	detergent in a dry place and in a closed container.
	Change the dishwasher detergent if the result is
	still unsatisfactory.
	Items not loaded properly:
	Check that you loaded the items according to the
	instructions on pages in this manual. Do not
	overload. Make sure water can reach all soiled
	surfaces.
Dishes are not clean	Check that both wash arms can rotate freely and
	that items do not obstruct the movement of the
	wash arms. Lift the arms and make sure that no
	grains of dirt retard the rotation of the wash arms.
	If necessary, clear the obstruction, refit the arms,
	and check that they rotate freely. Be sure a utensil
	or handle has not prevented their turning.
Strainer blocked	Check the strainer. Clean if necessary. Refer to
	maintenance section in this manual.
Excessive foam	Use only dishwasher detergent.
in the machine
Marks and discoloration	Aluminum utensils rubbing against items during
	washing:
	Be sure aluminum utensils, especially light weight
	foil-type pans, do not touch dishes.To remove
	spots, use a non-abrasive cleaner.
Small particles deposited	Detergent:
on items	Use only fresh detergent. Store in a tightly closed
	container in a cool dry place. Fill dispenser only
	when ready to start the dishwasher. Use the
	recommended amount of detergent, especially
	with hard water.

Product Care

Troubleshooting

PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
Small particles deposited	Improper loading of dishes:
on items (cont.)	Load dishes to prevent water and detergent from
	being trapped in or between items. Water should
	circulate freely.
	Flatware incorrectly loaded:
	Pay particular attention to spoons so that they do
	not nest in each other and prevent water
	penetration.
	Make sure filters are installed properly.
	Filter may have clogged due to heavy sediment,
	food soil or hard water conditions.
Yellow or brown marks	Iron or manganese in water:
	Temporary solution: Pour in one teaspoon to one
	tablespoon of citric acid crystals instead of the
	prewash detergent. Follow this prewash with a full
	detergent wash. Use the pots/pans or normal
	wash cycle.
	Permanent solution: Install an iron removal system
	in the water supply.
	Copper with sterling silver:
	Yellow film on sterling silver results when washing
	copper items in the same load. Silver polish
	usually removes the stain.
	Tea or coffee (tannic acid):
	Tea or coffee can stain cups. Remove stains by
	hand, using a solution of 1/2 cup bleach and 3
	cups warm water. (Do not use on sterling silver or
	silverplate.)
Discoloration of stainless	Allowing salty foods to remain on flatware.
steel, silverplate or	Rinse flatware that is to stand several hours before
sterling silver	washing.
	Stainless steel contacting silver:
	Do not put stainless steel and silver flatware in the
	same silverware basket compartment. Direct
	contact between these metals can cause
	permanent damage to silver. Clean stained items
	with silver polish. Do not use abrasives on
	stainless steel or silver.
Distortion of plastics	Plastic items have a low heat tolerance:
	Plastics vary in their ability to tolerate heat.
	Check washing instructions for all plastic items to
	be sure they are dishwasher safe.
Marks on melamine and	Porous material:	ProductCare
plastics	Use a special cleaner for plastic. DO NOT use
	bleach or scouring powder on these materials.

32 33