Viking F20537 manual Troubleshooting, Service Information

Troubleshooting

Number of Flashes	Cause	Remedy
2	Error in knob input	Contact Service
3	Error in flash summary check	Contact Service
4	Error in program	Contact Service
5	Error in communication	Contact Service
6	Error on filter board	Contact Service
7	Error in supply voltage	Contact Service
8	Error in component or	Contact Service
	communication
9	Error in Temperature Sensing	Contact Service

Material Compatibility Detector

If the pan’s material or its dimensions are not suitable, the pan indicator will flash and the unit will not cycle on.

Small Object Detector

The induction cooktop will not recognize any object or utensil smaller than 2 inches in diameter. For best results, use pans that are between 5” (13 cm) and 12” (31 cm) in diameter.

	Problem	Possible Cause and/or Remedy
	Range will not function.	Range is not connected to electrical power:
		Have electrician check power circuit breaker,
		wiring, and fuses.
	Oven does not operate in	Door is not shut tight enough for automatic
	self-clean.	door latch to lock.
	Oven is not clean after self-	Temperature control knob not rotated all the
	clean cycle.	way past clean until it stops.
	Broil does not work.	Temperature control knob is rotated too far
		past broil position.
	Door will not open.	Oven is still in self-clean mode. If oven is
		hot, door latch will release when safe
		temperature is reached.
Care
	Oven light will not work.	Light bulb is burned out.
Product		Range is not connected to power.

Service Information

If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

Have the following information readily available.

•Model number

•Serial number

•Date purchased

•Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

Record the information indicated below. You will need it if service is ever required. The model and serial number for your range can be found by opening door and looking under the control panel.

Model no. _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial no.____ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Date of purchase _ _ _ _ _ _ _ ______Date installed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Dealer’s name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Address _ _ _ _ _ _ _ _ _ _ _ _ _ ________________ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

If service requires installation of parts, use only authorized p arts to	Product
insure protection under the warranty.

Keep this manual for future reference. Care

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