![POSSIBLECAUSE AND/OR REMEDY](/images/new-backgrounds/200973/20097331x1.webp)
Troubleshooting
PROBLEM | POSSIBLECAUSE AND/OR REMEDY |
Spotting and filming | No rinse agent: |
| Does the rinse agent dispenser need to be filled? |
| Dishwasher detergent: |
| Use only the correct amount of dishwasher |
| detergent according to the hardness of the |
| water and the wash program you have selected. |
| Do not use old or caked detergent. Store the |
| dishwasher detergent in a dry place and in a |
| closed container. Change the dishwasher |
| detergent if the result is still unsatisfactory. |
| Items not loaded properly: |
| Check that you loaded the items according to |
| the instructions on pages in this manual. Do not |
| overload. Make sure water can reach all soiled |
| surfaces. |
Wash arms not | Check that both wash arms can rotate freely |
rotating freely | and that items do not obstruct the movement |
| of the wash arms. Lift the arms and make sure |
| that no grains of dirt retard the rotation of the |
| wash arms. If necessary, clear the obstruction, |
| refit the arms, and check that they rotate freely. |
| Be sure a utensil or handle has not prevented |
| their turning. |
Strainer blocked | Check the strainer. Clean if necessary. |
| Refer to maintenance section in this manual. |
Excessivefoam | Use only dishwasher detergent. |
in the machine |
|
Marks and discoloration | Aluminum utensils rubbing against items |
| during washing: |
| Be sure aluminum utensils, especially light |
| weight |
| remove spots, use a |
Small particles | Detergent: |
deposited on items | Use only fresh detergent. Store in a tightly |
| closed container in a cool dry place. Fill |
| dispenser only when ready to start the |
| dishwasher. Use the recommended amount of |
| detergent, especially with hard water. |
|
|
Product Care
Troubleshooting
PROBLEM | POSSIBLE CAUSE AND/OR REMEDY |
| |
Small particles | Improper loading of dishes: |
| |
deposited on items | Load dishes to prevent water and |
| |
| detergent from being trapped in or between |
| |
| items. Water should circulate freely. |
| |
| Flatware incorrectly loaded: |
| |
| Pay particular attention to spoons so that they |
| |
| do not nest in each other and prevent water |
| |
| penetration. |
| |
| Filter may have clogged due to heavy sediment, |
| |
| food soil or hard water conditions. |
| |
Yellow or brown marks | Iron or manganese in water: |
| |
| Temporary solution: Pour in one teaspoon to |
| |
| one tablespoon of citric acid crystals instead of |
| |
| the prewash detergent. Follow this prewash with |
| |
| a full detergent wash. Use the pots/pans or |
| |
| normal wash cycle. |
| |
| Permanent solution: Install an iron |
| |
| removal system in the water supply. |
| |
| Copper with sterling silver: |
| |
| Yellow film on sterling silver results when |
| |
| washing copper items in the same load. Silver |
| |
| polish usually removes the stain. |
| |
| Tea or coffee (tannic acid): |
| |
| Tea or coffee can stain cups. Remove stains |
| |
| by hand, using a solution of 1/2 cup bleach |
| |
| and 3 cups warm water. (Do not use on |
| |
| sterling silver or silverplate.) |
| |
Discoloration of stainless | Allowing salty foods to remain on flatware |
| |
steel, silverplate, or | Rinse flatware that is to stand several hours |
| |
sterling silver | before washing. |
| |
| Stainless steel contacting silver: |
| |
| Do not put stainless steel and silver flatware |
| |
| in the same silverware basket compartment. |
| |
| Direct contact between these metals can cause |
| |
| permanent damage to silver. Clean stained |
| |
| items with silver polish. Do not use abrasives |
| |
| on stainless steel or silver. |
| |
Distortion of plastics | Plastic items have a low heat tolerance: |
| |
| Plastics vary in their ability to tolerate heat. |
| |
| Check washing instructions for all plastic items |
| |
| to be sure they are dishwasher safe. |
| |
Marks on melamine | Porous material: | ProductCare | |
and plastics | Use a special cleaner for plastic. DO NOT | ||
| |||
| use bleach or scouring powder on these |
| |
| materials. |
| |
|
|
|
30 | 31 |