Troubleshooting/Fault Codes

FLASH

FAULT

 

ACTION

Pots/

Normal

 

 

 

Pans

Wash

 

 

 

1

1

Pan Flood Sensor Disconnect

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

1

2

Motor Control Status Error

Reset Unit and try again. If problem persists, contact service.

1

3

Motor Control Comms Error

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

1

4

Diverter Timeout

Reset Unit and try again. If problem persists, contact service.

1

5

Drain Error

1.

Turn water on at sink and run garbage disposal to verify that sink is not clogged.

 

 

 

2.

Verify that dishwasher drain hose is not clogged or kinked.

 

 

 

3.

If draining into disposal, verify that plug has been removed from disposal.

 

 

 

4.

Verify that drain hose has high loop, per installation guide.

 

 

 

5.

Verify that dishwasher is level front to back and side to side.

 

 

 

6.

Verify filters are not clogged.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

2

1

Huba Disconnect Error

Reset Unit and try again. If problem persists, contact service.

2

2

Fill Timeout

1.

Verify water supply to dishwasher is turned on.

 

 

 

2.

Verify that fill line is not kinked .

 

 

 

3.

Verify that dishwasher is level front to back and side to side.

 

 

 

4.

Turn water on at sink and verify there has not been a decrease in water pressure.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

 

2

3

Low Level Sensor Error

1.

Verify that no dishes have turned over and are holding a significant amount of water.

 

 

 

2.

Verify that drain hose has high loop, per installation guide.

 

 

 

Reset Unit and try again. If problem persists, contact service.

2

4

High Level Error

1.

Verify items in rack are properly retained so that they can not turn over.

 

 

 

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

 

2

5

Level Sensor Error

1.

Verify that dishwasher is level front to back and side to side.

 

 

 

2.

Verify that drain hose has high loop, per installation guide.

 

 

 

Reset Unit and try again. If problem persists, contact service.

3

1

UI-MC Comm Error

Reset Unit and try again. If problem persists, contact service.

3

3

Drain Pump Error

Reset Unit and try again. If problem persists, contact service.

5

5

Internal Error

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

See Note A

Pan Flood

Reset Unit and try again. If problem persists, contact service.

See Note B

Power Loss

Reset Unit and try again. If problem persists, contact service.

 

 

 

 

 

Product Care

Note A - Both lights flash continuously.

Note B - All lights, except START and RUN (select models), flash continuously. Note C - To reset unit, press and hold the “START” button for four seconds. Note D - Numbers listed indicate the times the lights will flash when a specific error is detected (example: For a drain error, the POTS/PANS light will flash once and the NORMAL WASH light will flash 5 times).

Turning Audible Sound On and Off:

To turn off, press Rinse/Hold button for 10 seconds. The beep stops and the Rinse/Hold LED will flash 2 times. (Note: The audible sound cannot be disabled for error messages.) To turn on, repeat above instructions. The audible sound beeps 2 times and the Rinse/Hold LED flashes 2 times to identify that it is on. (Note: The LED will flash in sync with the audible sound.)

Product Care

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Viking F20696A EN manual Troubleshooting/Fault Codes, Flash Fault Action

F20696A EN specifications

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