Viking F20696A EN manual Troubleshooting, Problem, Possiblecause And/Or Remedy, Product Care

Troubleshooting

PROBLEM	POSSIBLECAUSE AND/OR REMEDY
Detergent left in	Compartment cover blocked:
detergent compartment	The cover may not be opening because of
	improperly loaded items.
	Move dishes that may be blocking it.
	Old detergent:
	If detergent is hard or caked in the box,
	throw away. Use only fresh detergent. Add
	detergent just before starting the dishwasher.
Cloudy film on	Too much detergent: especially in soft water.
glassware-etching of glass	If vinegar or citric acid rinse doesn’t remove film, the
	cloudiness is “etching.” This is permanent. If you
	have soft water, use the least amount (one
	teaspoon) of recommended dishwasher detergent to
	prevent etching. Use high quality dishwashing
	detergent and rinse aid. Do not overload the
	machine. Water should circulate freely to assure
	adequate rinsing and draining. Dry without heat.
Dishes not dry	Non-heat drying:
	Allow more drying time when using non-heat drying.
	No rinse agent:
	Fill rinse agent dispenser. Rinse agent helps dishes
	to dry faster.
	Plastic items:
	Certain plastic materials are difficult to dry.
	Plastics may need towel drying.
	Improper loading or unloading:
	Do not overload or nest items. Be sure all surfaces
	drain well. Load items with concave bases so as
	much water as possible can run off. Unload the
	lower rack first. Water from dishes in the upper rack
	may be spilling onto the lower rack.
Chipping or breaking	Improper loading:
of glassware	Do not overload. Load between prongs, not over
	them. Glasses loaded over prongs are not
	supported and may break. Make sure glassware is
	secure. Always use upper rack for delicate items.
	Use the light/china cycle.
Unusual noise	Improper loading:
	Utensils may not be secure or may have dropped
	from the rack. Water may cause utensils to rattle.
	Make sure everything is securely placed in
	dishwasher.

Product Care

Troubleshooting

PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
Dishwasher will not fill	Door open:
	Check that door is firmly closed.
	Controls:
	Check that dishwasher is on.
	Water feed line:
	Check to see that the water feed line is not
	crimped.
	Water supply:
	Be sure water is available and turned on.
Water backs up in sink	Food waste disposer and trap:
when dishwasher drains	Check disposer and trap at sink for blockage or
	food particles.
Water left in bottom	Dishwashing cycle not complete:
near filters	Allow dishwasher to complete cycle.
	Some water is normal. Water left in removable
	coarse strainer is normal.
Dishwasher will not drain	The drain hose is clogged/blocked:
	Check to make sure there are no obstacles in
	the hose where it connects to the water. Foreign
	particles can get stuck in the entrance of the
	connection line. Also, check to make sure that
	the cone-shaped connection line has been cut
	to an inner diameter of at least 3/4” (1.9 cm).
	The drain hose is kinked:
	Check to make sure that there are no folds or
	sharp bends in the drain hose.
Odor in your dishwasher	If you are only running your dishwasher every 2
	to 3 days, bacteria in the food soil left on your
	dishes will create an unpleasant odor. Use the
	Rinse/Hold option in between cycles. To help
	eliminate the odor, use a detergent with chlorine
	bleach and an extra heat option with your cycle.
	If large chunks of food soil are left on plates and
	dishes, it may take several washes for them to
	pass through the filtration system of the
	dishwasher, thus causing food odor. Make sure
	the dishwasher is cool; remove chunks of food
	soil from filter area. Then run your dishwasher as
	normal.
	There are products that you can use to clean
	your dishwasher such as Glisten, Dishwasher
	Magic® and Lemi Shine. These products will
	leave your dishwasher free of odor, spots,
	deposits and hard water build-up.	Product
Dishwasher has a plastic	in a dishwasher safe measuring cup and place in
	Your dishwasher may have parts that have a
smell	plastic odor to them. Place 2 cups white vinegar
	the lower rack. Do not use detergent. Run the	Care
	dishwasher through the longest cycle with an
	extra heat option. Do not use heated dry.

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