Troubleshooting
ICE and WATER
Problem | Possible Cause | What To Do | |
Ice forms in inlet | Water pressure is low | Water pressure must be | |
tube to ice maker |
| between 35 - 100 pounds | |
|
| per square inch. A | |
|
| minimum pressure of 35 | |
|
| pounds per square inch is | |
|
| recommended for | |
|
| refrigerators with water | |
|
| filters. | |
| Freezer temperature is | Adjust freezer controls. | |
| too high. | Freezer is recommended to | |
|
| be approximately 0oF (- | |
|
| 18oC) | |
Ice Maker is not | Ice maker arm is up. | Confirm ice maker arm is | |
producing ice |
| down. See Automatic Ice | |
|
| Maker, p. 15 | |
| Household water supply | See water connection |
|
| is not reaching water valve. | procedure in installation | |
|
| instructions. |
|
| Copper tubing has kinks. | Turn off water supply and | |
|
| remove kinks. If kinks | |
|
| cannot be removed, | |
|
| replace tubing. |
|
| Ice bin is not installed | Reinstall Ice bin, p. 16. | |
| properly. |
|
|
| Improper water valve | See water connection | |
| was installed. | procedure in Installation | |
|
| Instructions. Self piercing | |
|
| and 3/16” saddle valves | |
|
| cause low water pressure | |
|
| and may clog the line over | |
|
| time.* | |
Water filter indicator | Water filter needs to be | If filter is not available, | |
| replaced. | replace with bypass filter. | |
|
| See Water Filter, p. 21. | |
| Filter indicator sensor | See Water Filter, p. 21. | |
*Manufacturer is not responsible for property damage due to improper installation or water connection.
Troubleshooting
ICE and WATER
Problem | Possible Cause | What To Do |
Water flow is slower than | Water pressure is low | Water pressure must be |
normal |
| between 35 - 100 pounds |
|
| per square inch. A minimum |
|
| pressure of 35 pounds per |
|
| square inch is recommended |
|
| for refrigerators with water |
|
| filters. |
| Improper water valve | Check water connection |
| installed. | procedure in installation |
|
| instructions. Self piercing |
|
| and 3/16” saddle valves |
|
| cause low water pressure and |
|
| may clog the line over time.* |
| Copper tubing has kinks | Turn off water supply and |
|
| remove kinks. If kinks cannot |
|
| be removed, replace tubing. |
| Water filter is clogged | Change water filter. |
| or needs to be changed. | See p. 20. |
| Water valve not opened | Open water valve completely |
| completely. | and check for leaks. The |
|
| min. flow at dispenser is |
|
| approximately 10 fluid oz. in |
|
| nine seconds with a new filter |
|
| in place or 10 fluid oz. in five |
|
| seconds without a filter |
Dispenser water is not | Refrigerator has been | Allow approximately 12 |
cold | recently installed. | hours for water in |
| Water supply in | holding tank to chill. |
| holding tank has |
|
| depleted. |
|
Water appears cloudy | Air or air bubbles | This is normal when |
| in water. | first using the |
|
| dispenser and will |
|
| disappear with use. |
Particles in water | Carbon dust from | Initial water ejected |
and/or ice cubes | water filter cartridge | through cartridge may |
|
| contain harmless carbon dust |
|
| flushed from cartridge. Will |
|
| disappear after the first few |
|
| uses. |
| Concentrations of | Particles are not |
| minerals in water will | harmful and naturally |
| form particles when | occur in water supplies. |
| becomes frozen and |
|
| melts. |
|
|
|
|
40 | 41 |
