44VISIONEER ONETOUCH 5820 SCANNER INSTALLATION GUIDE

TROUBLESHOOTING

After I installed PaperPort, I got a blue screen and a Profiling Display error message. Why is this happening? PaperPort installs a driver for scanning and printing. Sometimes a conflict occurs between the PaperPort driver and another driver you may have on your computer. To resolve the conflict, remove the PaperPort driver from your SYSTEM.INI file and restart your computer. If the computer starts properly, that is a good sign that the conflict occurred.

You can also change your video driver to SVGA and reboot with our driver in the SYSTEM.INI file. This will help you tell if the video driver conflicts with the PaperPort driver.

Note: Windows stores the SYSTEM.INI file in the Windows directory.

During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful. You need to reinstall the PaperPort software.

I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? You should close any other active applications so that additional memory is available. If you click continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad.” This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import command in the File menu.

How do I uninstall PaperPort? See the next section, “How to Uninstall your Scanner” on page 45. Uninstalling does not delete your scanned items, and they remain in the PaperPort Data folder.

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Visioneer 5820 manual Troubleshooting

5820 specifications

The Visioneer 5820 is a versatile and efficient scanner designed for both personal and professional use. Known for its reliability, it combines advanced imaging technology with user-friendly features to facilitate document management in a variety of settings.

One of the standout features of the Visioneer 5820 is its ability to scan double-sided documents in a single pass. This duplex scanning function minimizes the time spent on high-volume scanning tasks, making it ideal for offices that process large quantities of paperwork. With a scanning speed of up to 60 pages per minute and a 120 images per minute capability in duplex mode, the 5820 significantly enhances productivity.

The Visioneer 5820 utilizes high-quality optical scanning technology, ensuring that documents are captured with remarkable clarity and detail. It offers a resolution of up to 600 x 600 dots per inch (dpi), making it suitable for scanning both text and images. This feature is particularly beneficial for preserving important documents and photographs with accuracy.

In terms of connectivity, the Visioneer 5820 supports USB 3.0, which allows for fast data transfer speeds and easy integration with modern computer systems. This connectivity is complemented by compatibility with various operating systems, including Windows and macOS, ensuring users can easily incorporate the scanner into their existing workflows.

Another noteworthy aspect of the Visioneer 5820 is its robust software suite, which includes Visioneer OneTouch and Nuance Power PDF. OneTouch simplifies the scanning process by allowing users to create custom workflows. This feature means that documents can be scanned directly into a preferred file format or sent to specific destinations such as email, cloud storage, or document management systems with just a push of a button.

The Visioneer 5820 is also equipped with advanced imaging features like automatic rotation, image cropping, and color detection. These enhancements ensure that scanned documents are not only high-quality but also optimized for storage and sharing, reducing the need for manual adjustments post-scanning.

Overall, the Visioneer 5820 is engineered to meet the demands of both home and office users. Its combination of speed, quality, and ease of use positions it as a valuable tool for anyone looking to streamline their document management processes. Whether for archiving important papers or digitizing records, the Visioneer 5820 is a scanner that delivers exceptional performance.