58VISIONEER ONETOUCH 9320 USB SCANNER INSTALLATION GUIDE
•Did you select another TWAIN source for acquiring images? If you use multiple TWAIN devices with your computer, you may have selected another source for images. Start the PaperPort software and click the Scan icon. From the Scanner
Problem: During installation I got the error message: PaperPort
Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do?
Close any other active applications so that additional memory is available. If you click Continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad.” This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the
Import command in the File menu.
Problem: How do I uninstall PaperPort?
See the section, “How to Uninstall Your Scanner” on page 59. Uninstalling does not delete your scanned items, and they remain in the following PaperPort Data folder:
C:\My Documents\My PaperPort Documents Folder
CLEANING THE SCANNER GLASS
Scanning items that have excessive amounts of dirt or dust may dirty the glass. To ensure the best quality scanned item, wipe the scanner glass with a soft clean cloth to rid the glass of dust or other debris.
