Technical Support

For technical support issues please visit our website at www.vivitar.com. You can find manuals, software and FAQ‟s at the website. Can‟t find what you are looking for? E-mail us at support@vivitar.com and one of our technical support team members will answer your questions. For phone support in the US please call 1-800-592-9541, in the UK call 0800 917 4831, in Australia call 1800-006-614. If you would like to call from anywhere else, please visit www.vivitar.com for your local toll free number.

Troubleshooting

Q: I have taken photos and selected the “Get Images” button. I get a message that the images were successfully transferred but the photos do not appear on my computer. What do I do?

First ensure that you have in fact taken photos. Press the Shutter button to take some sample photos and then try downloading them again.

With test photos if the camera powers off before you upload them to the computer the photos are not stored in the camera`s memory. These photos should be uploaded quickly before the camera powers off. If the photos are saved to the SD memory card then all the photos should appear.

Q: How do I make sure I don't lose important pictures?

This camera requires an SD card for normal use. If the camera powers off nothing will happen to the images stored on the SD memory card. We recommend always downloading your photos to your computer as soon as possible to prevent unintentional data loss.

Q:I deleted images using the Vivitar Experience Image Manager. The images were also deleted from my computer. How do I recover images that I accidently deleted?

All images deleted using the Vivitar Experience Image Manager are sent to your computer`s

Recycle or Trash Bin and can be retrieved from there.

DVR940HD-270710v1-TA

65

Page 65
Image 65
Vivitar DVR 940HD, DVR940HXD-BLK Technical Support Troubleshooting, How do I make sure I dont lose important pictures?

DVR 940HD, DVR940HXD-BLK specifications

The Vivitar DVR940HXD-BLK, also known as the DVR 940HD, is a compact and versatile camcorder designed to meet the needs of modern content creators. With its sleek design, user-friendly interface, and impressive features, the DVR940HXD-BLK stands out in the crowded market of portable video cameras.

One of the standout features of this camcorder is its ability to capture high-definition video at 1080p resolution. This ensures that every detail is recorded with stunning clarity, making it an excellent choice for vlogging, family events, and outdoor adventures. The incorporation of a powerful lens allows users to achieve sharp images and vibrant colors, enhancing the overall video quality.

The DVR940HXD-BLK is equipped with a 3-inch LCD display, providing users with a clear view for framing shots and navigating the menu settings. This touchscreen interface is intuitive, allowing for easy access to various functions, including zoom, recording options, and playback. An additional feature is its built-in stabilizer, which minimizes shaky footage, making the captured videos smoother and more professional-looking.

For photos, the DVR 940HD provides impressive still image capabilities, allowing users to capture high-quality images alongside their video recordings. With a resolution of up to 16 megapixels, it's an excellent tool for capturing life's moments not just in motion but also in still frames.

Connectivity is also a strong point of the DVR940HXD-BLK. The camcorder includes HDMI output, providing an easy way to connect directly to HDTVs for quick playback. Additionally, it offers USB connectivity for seamless transfer and sharing of footage to computers and mobile devices. This enables users to edit their videos on various platforms and share them with friends and family effortlessly.

Durability is a key characteristic of the Vivitar DVR940HXD-BLK. Its robust design ensures it can withstand the rigors of outdoor use, making it a reliable option for travelers and adventurers who want to document their experiences without worrying about the device’s fragility.

In summary, the Vivitar DVR940HXD-BLK is a feature-rich camcorder that combines high-definition video recording, user-friendly design, excellent photo capabilities, and robust connectivity options for a complete multimedia experience. Whether for casual use or serious content creation, this camcorder caters to a wide range of recording needs, making it a valuable addition to any multimedia enthusiast's arsenal.