VIZIO GV42L HDTV User Manual

Chapter 5 Maintenance and Troubleshooting

5.1 Maintenance

Important

1.Make sure that the power cable is removed from the socket before cleaning the TV.

2.Do not use volatile solvent (such as toluene, rosin and alcohol) to clean the TV. Such chemicals may damage the housing, screen glass and remote control, and cause paint to peel.

Cleaning the Housing and Remote Control

1.Use the VIZIO soft cloth (included) for cleaning.

2.If the housing or remote control is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water from penetrating into the housing. Wipe the display with a dry cloth after cleaning.

Cleaning the Screen

1.Use the VIZIO soft cotton cloth (included) to gently clean the screen.

2.The screen glass is very fragile. Do not scrape it with any sharp object. Do not press or tap the screen to avoid cracking. When the screen is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water from penetrating into the housing. Wipe the display with a dry cloth after cleaning.

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-714-668-0588 or e-

mail us at techsupport@vinc.com.

Problem

 

Solution

No power.

 

Make sure the power button is ON (Green LED).

 

 

Make sure AC power cord is securely connected to the AC socket.

 

 

Plug another electrical device (like a radio) to the power outlet to verify that the

 

 

outlet is supplying the proper voltage.

No sound.

 

Check your audio connection

 

 

Press MUTE on the remote control again, so that MUTE disappears from the screen

 

 

Check your audio settings, your TV audio may be set to SAP, min or speakers off.

 

 

Press the Volume + (Up) key on your remote control

 

 

Make sure that headphones are not connected

 

 

 

If the screen is black.

 

Check your input connections.

 

 

 

Version 8/1/2006

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Vizio GV42L user manual Maintenance, Troubleshooting Guide, Cleaning the Housing and Remote Control, Cleaning the Screen