VIZIO M220NV User Manual
Internet Connection Troubleshooting
Issue
I forgot my secure access code.
Wireless Connection Issues
Ethernet (Wired)
Connection Issues
Solution
∙Refer to the user manual for your wireless router or contact the manufacturer of either your router or your Internet Service Provider if they provided the router for you.
∙Refer to the user manual for your wireless router or contact the manufacturer of either your router or your Internet Service Provider if they provided the router for you.
∙Make sure the Internet connection is setup correctly. See Network Menu on page 44 for detailed information.
∙Test the Internet connection to make sure it is working. See Network Menu on page 44 for detailed information.
∙Disable MAC address filtering in your wireless router.
∙Update your wireless router or device with the latest software available from the manufacturer’s website.
∙Use the correct password and or passphrase to connect to a secured network.
∙Check the network connectivity with other devices (such as a laptop or desktop computer). If these devices also cannot connect, please reference your wireless device’s User Manual for further configuration assistance.
∙Try a wired (Ethernet) cable directly from your broadband modem’s output connection. A wired connection may deliver a more consistent connection depending on the conditions in your home environment.
∙Insure that the Ethernet cable is securely inserted into your access point and the back of the television.
∙Make sure the Internet connection is setup correctly. See Network Menu on page 44 for detailed information.
∙Test the Internet connection to make sure it is working. See Network Menu on page 44 for detailed information.
∙Check network connectivity with other devices (such as computer).
∙Once an active Ethernet cable is plugged into your HDTV, you will see both green and amber link lights.
∙If you require further assistance, please contact your Internet Service Provider.
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