VIZIO VP422 HDTV10A User Manual

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-(877) 698-4946 or e-mail us at techsupport@vizio.com.

Problem

 

 

 

 

 

Solution

 

 

 

 

 

 

No power.

 

 

 

 

Make sure the power button is ON (White VIZIO Logo).

 

 

 

 

 

 

Make sure AC power cord is securely connected to the AC socket.

 

 

 

 

 

 

Plug another electrical device (like a radio) to the power outlet to verify that

 

 

 

 

 

 

the outlet is supplying the proper voltage.

 

 

 

 

 

 

No sound.

 

 

 

 

Check your audio connection

 

 

 

 

 

 

Press MUTE on the remote control, so that mute symbol disappears from

 

 

 

 

 

 

the screen

 

 

 

 

 

 

Check your audio settings, your TV audio may be set to SAP, min or

 

 

 

 

 

 

speakers off

 

 

 

 

 

 

Press the Volume + (Up) key on your remote control

 

 

 

 

 

 

Make sure that headphones are not connected

 

 

 

 

 

If the screen is black.

 

 

 

Check your input connections.

 

 

 

 

Power is ON but no screen

 

 

Make sure the video cable supplied with the TV is secured to the correct

image.

 

 

 

 

 

video output port on the back of the VCR and the TV. Make any cable you

 

 

 

 

 

 

have attached to the TV is secured to the correct output your Set-Top Box,

 

 

 

 

 

 

DVD, etc.

 

 

 

 

 

 

Adjust brightness and contrast.

 

 

 

 

 

 

Check Source settings.

 

 

 

 

Wrong or abnormal colors

 

 

If any colors (red, green, or blue) are missing, check the video cable to

appear.

 

 

 

 

 

make sure it is securely connected.

 

 

 

 

 

 

 

Control

buttons

do

not

 

 

Press only one button at a time.

work.

 

 

 

 

 

 

 

 

 

 

 

 

 

Remote

Control

does

not

 

 

Make sure batteries are inserted correctly

work.

 

 

 

 

 

Batteries could be weak.

 

 

 

 

 

 

 

 

 

 

There appears to be image

 

 

For best image quality, view HD wide screen programs where possible. If

quality issues.

 

 

 

 

HD content is not available view “Standard Definition” from a digital source.

 

 

 

 

 

 

Standard, analog TV will always be noticeably inferior to HD because your

 

 

 

 

 

 

digital flat panel TV has video that is many times better than old TV’s and so

 

 

 

 

 

 

you can see interference and deficiencies you did not know you had.

 

 

 

 

You cannot see a picture.

 

 

Make sure that the power cord is plugged into a grounded electrical outlet.

 

 

 

 

 

 

Make sure that the power button is turned on.

 

 

 

 

 

 

Make sure that the selected input source is connected to a working input

 

 

 

 

 

 

source.

 

 

 

 

 

 

If your TV is connected to your computer in RGB or HDMI mode, press any

 

 

 

 

 

 

key on your keyboard to “wake” your computer.

 

 

 

 

You see a distorted picture

 

 

You may be getting interference from electrical appliances, cars,

 

 

 

 

 

 

motorcycles, or fluorescent lights. If you have not mounted it on the wall, try

Version 5/29/2008

 

64

 

 

 

 

 

 

www.VIZIO.com

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Vizio VP422 HDTV10A manual Troubleshooting Guide