Maintenance & Troubleshooting
VIZIO Remote Control Precautions
The remote control should be kept dry and away from heat sources. Avoid humidity.
If the Component responds erratically to the remote control or does not respond at all, check the batteries. If the batteries are low or exhausted, replace them with fresh batteries.
When not using the remote control for a long period of time, remove the batteries.
Do not take the batteries apart, heat them, or throw them into a fire.
Do not subject the remote control to undue physical stress, such as striking or dropping it.
Cleaning the Remote Control
1.Use a soft cloth for cleaning.
2.If the remote control is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water from penetrating into the housing.
Troubleshooting
1.Remote control does not work:
o Point the remote control directly at the remote sensor on your TV.
o Remove any obstacles between the remote control and the remote sensor.
o Replace dead batteries with new ones. o Press the DTV button on the top of the
remote to return to the TV mode.
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2.The remote control is not working with my devices.
o Move closer to the device.
oPoint the remote control directly at the remote sensor on your device.
oRemove any obstacles between the remote control and the remote sensor.
oReplace dead batteries with new ones.
oMake sure you have pressed the correct device button at the top of the remote.
3.The remote control does not work with my device even after programming it.
oSet the remote control code correctly. If the code that is listed first for your device does not work, try all the codes for your device in the order in which they are listed in the supplied Code List.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below. Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone. Email: techsupport@vizio.com (877)
VIZIO
39 Tesla
Irvine, CA 92618, USA
Telephone: (949)
Web: www.vizio.com
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