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Lanier GX5050 manual Troubleshooting

Models: GX5050

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Troubleshooting

3. Load paper in the bypass tray with the side to be printed on facing up.

Printing cannot start until the machine finishes cleaning its head. Load the paper in the bypass tray when cleaning finishes.

Insert the sheet straight into the bypass tray.

If it is difficult to remove jammed paper, follow the procedure below to remove it.

1. Remove any paper in the bypass tray.

2.Push the bypass tray extension in.

3.Detach the multi bypass tray.

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Contents

GX5050 J011 User Guide Page J01166011.01 User GuideRead This First PaperReplacing Consumables Making Printer SettingsPoints to Remember when Printer Sharing under Windows 98/Me TroubleshootingInquiries and Consumables Preparing for Printing MaintainingPrinting Printer Driver192 Monitoring and Configuring the Printer Additional Information Using a Printer Server267 J01166011.01 Copyright 2005, 2006 All rights reserved Read This FirstThis section tells you about the product About This ProductIntroduction TrademarksManuals for This Printer DisclaimerHow to Read This Manual Screen NavigationBe sure to read this section before anything else # If the page contains references, they appear at the bottom Useful FunctionsSymbols Removing the User Guide Removing the User Guide using Add/Remove ProgramsGuide to Components Printer BodyThis is a front view of the printer This is a rear view of the printer Printer RearControl Panel Option Paper Feed Unit Type TK1000This optional tray can hold 500 sheets Multi Bypass Tray Type BY1000 Detaching and Reattaching the Multi Bypass Tray OptionalUse this tray to feed in sheets manually Read This First Automatically selecting the tray for printing Recommended FunctionsPaper Compatible Paper Types 1sheet Loadable Paper Sizes and Quantities⋅ 10 Custom paper sizes Inkjet Transparency A4 210 ⋅ 297 mmDL Env ⋅ 220 mm 20sheets C6 Env ⋅ 162 mm C5 Env ⋅ 229 mm Letter 8 1/2 ⋅ Sheets Legal 8 1/2 ⋅ ⋅ 88K 267 ⋅ 390 mm 16K 195 ⋅ 267 mm 127-1295.4mmlength 216mmwidth Glossy Paper20sheets Paper Handling Precautions Loading PrecautionsUse compatible paper Paper Type Precautions Paper Storage PrecautionsNon-compatible Paper Printable and unprintable areas Printable AreaLoading Paper Loading Paper into TrayPull tray 1 completely out. Take care not to drop it Paper Loading Paper Larger than A4/Letter Tray1 Lower the output trayPull out tray Paper Paper Loading Paper into Tray 2 optional Re-attach the cover Push tray 2 gently in until it stops Pull tray 2 completely out. Take care not to drop it Loading Paper Larger than A4/Letter Tray2Re-attach the cover Loading Paper into Bypass Tray optional Replacing Consumables Status monitor dialog box appears Follow the procedure below to replace a Print cartridgeReplacing a Print Cartridge Checking the Remaining InkCheck the cartridge status Replacing a Print Cartridge Push in the cartridge using the Push area Keep the ink or ink container out of reach of childrenRemove the Print cartridges packaging Close the right front cover Handling Print CartridgesReplacing Consumables Head-clearning Making Printer SettingsMaking Printer Settings Using the Control Panel Making Printer Settings On the control panel, press the Menu key Paper Input MenuChanging the Paper Input Menu Menu Norwegian Danish Spanish PortuguesePress the Online key Printing a ConfigurationFollow the procedure below to print the configuration List/Test Print MenuInterpreting the Configuration Maintenance Menu Check the printed test pattern. Normal Nozzle CheckPress the #Enter key Test pattern is printedHead-clearning When print-heads are cloggedSlide the envelope selector to the forward position Head cleaning startsHead-flushing HeadHead flushing starts Head Position J u s t m e n t G h S p e e d Adj.Paper Feed Test pattern to adjust paper feed is printedJ . P a p e r F e e d J u s t m e n t Registration Test pattern to adjust the print start position is printedAdjustment values are in 0.1 increments System Menu Making Printer Settings Edge-Edge Print System screen appears Changing the System MenuYou can specify the Dhcp On Off Default On Host Interface MenuYou can specify the gateway address On Off Default Off Default Auto SelectDefault All Active Default AutoPCL Menu Changing the Host Interface MenuHost Interface menu appears RAM Changing the PCL Menu Language Menu Changing the Language MenuYou can set language displayed on the menu Maintaining the Printer Using Utilities Nozzle CheckClick Finish Do not perform another operation before cleaning is complete Head-cleaningHead-flushing Adjust Print-head PositionsEnter the optimal adjustment values Click Finish Registration Adjust Paper Feed 168 Two Types of Printer Properties Dialog Box Click OK Restore Defaults/Other SettingsRestoring the Settings to Their Defaults Specifying an I/O Timeout168 Two Types of Printer Properties Dialog Box Troubleshooting 118 Printing Will Not Start Power Cannot Be Turned OnPaper Will Not Feed Even When the Power Is On An Error OccursFor details, see p.193 Changing the Image Data Process Points to Remember when Printer Sharing under Windows 98/MePaper Is Not Fed or Delivered Normally Lift the output tray Pull out tray Follow the procedure below to remove paper jammed in trayPaper Jam Removing Paper Jammed in the Paper Tray TrayLift off the cover Removing Paper Jammed in the Optional Tray Tray 2 OptionalPrinting starts Removing Paper Jammed in the Bypass Tray optional Troubleshooting Troubleshooting Open the top cover Remove jammed paper Removing Paper Jammed under the Top CoverClose the top cover Removing Paper Jammed around the Guide BoardRelease paper from the roller to make it removable Do not touch the feed beltClose the guide board 101 Removing Paper Jammed in the Duplex UnitRemoving Paper Jammed in the Output Tray Remove jammed paper Close the duplex unit cover102 Printing Is Uneven, Too Heavy, or Too Light Does the envelope selector setting match?Print Results Are Not Satisfactory Checking the Condition of the PrinterChecking the Printer Driver Setting Changing the Printer Driver SettingDirty or Blotted Prints Troubleshooting 106 Colours Do Not Match the Displayed ImagePositions Do Not Match the Displayed Image See p.45 Replacing a Print Cartridge Error & Status Messages on the Control Panel109 See p.126 Cover Open / Print Cartridges Not DetectedSee p.92 Removing Paper Jammed in the Paper Tray Tray 111 See p.125 Duplex Unit Not DetectedNo Paper/Tray Not Detected Tray Status Monitor ErrorsStatus Monitor Does Not Open No Response from PrinterPrinting by Form Feed Select the tray113 Canceling the Print Job Press the Job Reset key Press the #Enter key114 115 116 No Paper/Tray Not Detected Bypass Tray117 Paper Size Mismatch/Paper Type Mismatch TrayPress the #Enter key Press the Form Feed key118 Press the Job Reset key119 Press the Form Feed key Select the tray120 121 Paper Size Mismatch/Paper Type Mismatch Bypass Tray122 Paper Size Mismatch/Paper Type Mismatch AutoTray Select123 124 Cover Open125 Duplex Unit Not DetectedClose the cover Lock the lever for attaching the duplex unit126 Cover Open / Print Cartridges Not Detected127 128 Cartridge End129 Cartridge/Print-head Tank EmptyWhen the Ink Collector Unit is Almost Full/Full Ink Collector Unit Not Detected130 Turn the printer off Turn the printer on Out of Printable Temperature RangePrinter Error Network Interface Board Error132 133 Adjusting the PrinterInquiries and Consumables Where to Inquire Recommended Consumables Option and Consumables Following options can be used with the printer137 139 139 Cleaning140 MovingMoving a Short Distance Moving a Long Distance141 Contact sales or service representative for detailsDisposing 143 When Not Using for a Long Period of TimePreparing for Printing Network Connection Using this Printer as the Windows Printing PortConfirming the Connection Method Local Connection146 Using as a Network Printer147 Installing the Printer Driver USB148 Installation starts149 Setting Up a ServerSetting Up a Client Computer Sharing the Printer150 151 Using the SmartDeviceMonitor for Client PortInstalling SmartDeviceMonitor for Client Installing the PCL or Rpcs Raster Printer Driver TCP/IPInstalling the PCL or Rpcs Raster Printer Driver IPP Select the printer you want to use, and then click OK152 Click Detailed Settings to make necessary settings Click PCL/RPCS Raster Printer Drivers153 Windows Windows 2000 / Windows NTWindows XP, Windows Server 155 156 Using the Standard TCP/IP PortInstalling the PCL or Rpcs Raster Printer Driver Printer driver installation starts157 If LPR Port does not appear, see Windows Help and install it Using the LPR Port159 Click Next Click Connected via LAN Using as the Windows Network Printer161 Using as the NetWare Print Server/Remote Printer Click Finish in the Component selection dialog box162 Click OK to close the printer properties dialog box Printing after Resetting the PrinterForm Feed BannerIf a Message Appears during Installation 165 Making Option Settings for the PrinterIf Bidirectional Communication is Disabled Conditions for Bidirectional Communication166 Printer Driver 168 Two Types of Printer Properties Dialog BoxFor Windows 2000, Windows NT Opening the Printer Properties Dialog BoxOpening from the Start Menu For Windows 98/MeOpening from an Application Windows XP Professional, Windows ServerPrinter properties dialog box appears J01166011.01 Copyright 2005, 2006 All rights reserved 171 172 Printing on Various Paper Types Printing on Plain PaperPrinting on Inkjet Plain Paper Printing on Inkjet Transparency 175 Printing on Glossy Paper Lift the output tray176 177 Load glossy paper with the print side face down178 179 Printing on Envelopes180 Make the necessary settings, and then click OKPrinting on Thick Paper Printer properties dialog box closes181 182 It will take a few moments for printing to stop Canceling PrintingCanceling Printing from the Status Monitor Canceling Printing Using the Job Reset Key of the Printer184 Canceling Printing from the TaskbarFollow the procedure below to cancel a print job in queue Check that printing has started185 Adjusting Print QualityPrinting Using Preset Print Quality Settings Printing in Black and WhiteClick Change Saving Colour Ink When PrintingPrinting with Print Quality Settings You Want Changing Image Printing MethodPrinting Low Resolution Images Smoothly Correcting the Hue of Digital Photos187 Using Error Diffusion Changing the Dither Pattern188 Printing Grayscale Images Using Black or Cmyk Changing the Colour Profiling Pattern189 190 Printing Text in BlackThis function is unavailable under Windows NT Using ICMAdjusting Brightness, Contrast, and Saturation On the Image Adjustments tab, select the Use ICM check boxComplementary Colours Adjusting Colour BalanceMake adjustments by moving the slider or clicking or + Click the Balance Adjustments tab Adjust colour balances193 This setting overrides the watermark settingPrinting a Whole Page as an Image Changing the Image Data Process194 Printing with Particular Cmyk Colours195 Emphasizing Bold Type According to the Font SizeChanging the Method of Extracting TrueType Fonts You can emphasize bold type according to the font size196 Printing Images VividlyCopies box, select Collate check box Various Print FunctionsPrinting Multiple Document Sets CollatingPrinting Web Pages Netscape Navigator198 To A5/5 1/2 ⋅ 8 1/2 paper An automatically selected ratio appears in the Scaling% box199 Reducing to A4/Letter Automatically 201 Open the Page Setup dialog box from the applicationRotating the Image by 180 Degrees Printing on Registered Custom Size Paper202 If it is not, make the correct settingPrinting on Unregistered Custom Size Paper Click Portrait or LandscapeClick the Page Settings tab Click Portrait or Landscape Printing on Both Sides of Paper203 Click the icon that matches the page flow you want to use Printing Multiple Document Pages per Sheet LayoutSplitting the Document Image across Multiple Sheets Poster Do not click Poster since it is a different functionCreating a Binding Margin Printing from the Last206 Printing Documents with a Header and FooterEnter a binding margin width, and then click OK To change the measurement unit, click Measurement Unit207 Printing with a Layout Suitable for Making BookletsPrinting Images or Text Superimposed on Prints To create a new watermark, click Add Bitmap... or Add TextCreating a New Watermark Watermark is registered and added to the list208 209 When printing, select an overlay setCreating a New Overlay Image File To create a new overlay set, click Add OverlayOverlay image file is deleted Follow the procedure below to delete an overlay image fileDeleting an Overlay Image File Creating a New Overlay SetUnauthorized Copy Control Using Data security for copying212 Specifying Data Security for CopyingUsing Mask type Specifying Mask type213 Preview and Print appears Displaying the Preview before PrintingImportant Notice You can display and check a document before printing itCustom Settings PrintingRegistering Open the printer properties dialog box Click Changing the NameDeleting Click SaveFile name box, enter a file name Changing the Custom Settings Display OrderSaving a Registered Custom Setting in a File Click OK Click CloseRegistering a Custom Setting Using a Custom Setting File Click Load Custom SettingClick Close Click OK 219 Click Refresh Printer Information220 Supporting Multi-Languages222 222 Using the Status MonitorUsing SmartDeviceMonitor for Client Operating System Windows 98/Me Protocol StackOperating System Windows 2000 Protocol Stack Launch SmartDeviceMonitor for Client Using Notification via SmartDeviceMonitor for ClientMonitoring Printers Specifying the Print ServerExtended Features dialog box opens Specifying the Settings for Monitoring the PrinterSpecifying the Client Computer Settings Print Server Setting dialog box appears226 Displaying the Printer StatusYou can display the printer status Dialog box displaying the printer status opens227 When Using IPP with SmartDeviceMonitor for ClientDisplaying Top Using Web BrowserMenu This section explains the items in the Web browser menu229 Changing the Printer Settings Checking the Printer StatusNotifying the Printer Status by E-mail Specifying Notification the Printer Status by E-mail 10000 300 Tion 232 Characters max -byte al None No Password PhanumericsPhanumerics Auto OffRecipient Setup Mail Transmission Function GroupEmail Transmission Function Alerts Functions Selectable value Default Remaining About the Web Browser HelpClick Help Remote Maintenance via Telnet mshell ProcedureTelnet Setting Items You can specify the IP filters end address You can specify the DNS settingTocol You can specify the IP filters start addressMessage Settings DescriptionConfigure SMB Settings Description Configure Snmp Settings Description Authentic CommunityDisplay Status Information 239 Snmp Using a Printer Server Printing notification via SmartDeviceMonitor for Client Setting the Print ServerDialog box appears for client setting. Click OK Preparing Printer ServerSetting a Client Dialog box for setting the expansion function appears243 Enter your user name and password, and then click OK Using NetWareUsing Print Sever NetWare 5.1, NetWare Dialog box for entering a user name and password appearsChange the setting and click Apply Setup is complete Setting up the Network Interface Board245 246 Setting up Using NWadminUsing as a Remote Printer NetWare 5.1, NetWare 248 249 Additional Information 251 Checking the Current Printer Driver VersionAbout dialog box appears Check the versionRpcs raster printer driver for Windows NT Software on the CD-ROMFiles Rpcs Raster Printer DriversPCL XL printer driver for Windows NT PCL Printer DriversPCL 5c printer driver for Windows NT PCL XL printer driver for Windows 98/MeSmartDeviceMonitor for Client Manuals Html files254 255 Connecting a Dial-up Router to a NetworkUsing Dhcp Configuring the Router256 257 Configuring SSL EncryptionUser Settings for SSL Secure Sockets Layer SSL Secure Sockets Layer Encryption258 Certificate is installedCertificate store location appears under Certificate store Click Next Click Finish Click OKSpecifications of the printer and options are listed SpecificationsPCL Option Bypass tray Option Paper Feed Unit262 60-255 g/m2 114.7-485.0 lb263 Electromagnetic Interference264 Information about Installed ApplicationsExpat NetBSDAuthors Name List 266 SambaVerOpenSSL Copyright Andrew TridgellOpenSSL License License IssuesOriginal SSLeay License Show Counter Topic Error Correction Displaying the Counter Error Notification Group Group to Notify Recipient Setup Recipient address Counter Notification Group Group to Notify Destinations Copyright