Troubleshooting | Lanier GX5050 manual

Troubleshooting

4. Remove the jammed paper from the rear of the printer.

5. Reattach the multi bypass tray.

6.Pull the bypass tray extension out.

7.Load paper in the bypass tray with the side to be printed on facing up.

Printing cannot start until the machine finishes cleaning its head. Load the paper in the bypass tray when cleaning finishes.

Insert the sheet straight into the bypass tray.

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Lanier GX5050 manual Troubleshooting

Contents

GX5050 J011 User Guide Page User Guide Read This FirstPaper J01166011.01 Making Printer Settings Replacing Consumables Troubleshooting Points to Remember when Printer Sharing under Windows 98/Me Inquiries and Consumables Maintaining Preparing for Printing Printer Driver Printing 192 Monitoring and Configuring the Printer Using a Printer Server Additional Information 267 Read This First J01166011.01 Copyright 2005, 2006 All rights reserved About This Product IntroductionTrademarks This section tells you about the product Disclaimer Manuals for This Printer Screen Navigation How to Read This ManualBe sure to read this section before anything else Useful Functions # If the page contains references, they appear at the bottom Symbols Removing the User Guide using Add/Remove Programs Removing the User Guide Printer Body Guide to ComponentsThis is a front view of the printer Printer Rear This is a rear view of the printer Control Panel Paper Feed Unit Type TK1000 OptionThis optional tray can hold 500 sheets Detaching and Reattaching the Multi Bypass Tray Optional Multi Bypass Tray Type BY1000Use this tray to feed in sheets manually Read This First Recommended Functions Automatically selecting the tray for printing Paper Compatible Paper Types Loadable Paper Sizes and Quantities ⋅ 10 Custom paper sizesInkjet Transparency A4 210 ⋅ 297 mm 1sheet Letter 8 1/2 ⋅ Sheets Legal 8 1/2 ⋅ ⋅ 8 8K 267 ⋅ 390 mm 16K 195 ⋅ 267 mm127-1295.4mmlength 216mmwidth Glossy Paper DL Env ⋅ 220 mm 20sheets C6 Env ⋅ 162 mm C5 Env ⋅ 229 mm 20sheets Loading Precautions Paper Handling PrecautionsUse compatible paper Paper Storage Precautions Paper Type Precautions Non-compatible Paper Printable Area Printable and unprintable areas Loading Paper into Tray Loading PaperPull tray 1 completely out. Take care not to drop it Paper Lower the output tray Loading Paper Larger than A4/Letter Tray1Pull out tray Paper Paper Loading Paper into Tray 2 optional Re-attach the cover Push tray 2 gently in until it stops Loading Paper Larger than A4/Letter Tray2 Pull tray 2 completely out. Take care not to drop it Re-attach the cover Loading Paper into Bypass Tray optional Replacing Consumables Follow the procedure below to replace a Print cartridge Replacing a Print CartridgeChecking the Remaining Ink Status monitor dialog box appears Check the cartridge status Replacing a Print Cartridge Keep the ink or ink container out of reach of children Push in the cartridge using the Push areaRemove the Print cartridges packaging Handling Print Cartridges Close the right front cover Replacing Consumables Making Printer Settings Head-clearning Making Printer Settings Using the Control Panel Making Printer Settings Paper Input Menu Changing the Paper Input MenuMenu Norwegian Danish Spanish Portuguese On the control panel, press the Menu key Printing a Configuration Follow the procedure below to print the configurationList/Test Print Menu Press the Online key Interpreting the Configuration Maintenance Menu Nozzle Check Press the #Enter keyTest pattern is printed Check the printed test pattern. Normal When print-heads are clogged Head-clearning Head cleaning starts Head-flushingHead Slide the envelope selector to the forward position Head flushing starts Head Position J u s t m e n t G h S p e e d Test pattern to adjust paper feed is printed Adj.Paper Feed J . P a p e r F e e d J u s t m e n t Test pattern to adjust the print start position is printed Registration Adjustment values are in 0.1 increments System Menu Making Printer Settings Edge-Edge Print Changing the System Menu System screen appears Host Interface Menu You can specify the Dhcp On Off Default OnYou can specify the gateway address Default Auto Select Default All ActiveDefault Auto On Off Default Off Changing the Host Interface Menu PCL MenuHost Interface menu appears RAM Changing the PCL Menu Changing the Language Menu Language MenuYou can set language displayed on the menu Nozzle Check Maintaining the Printer Using UtilitiesClick Finish Head-cleaning Do not perform another operation before cleaning is complete Adjust Print-head Positions Head-flushing Enter the optimal adjustment values Click Finish Registration Adjust Paper Feed 168 Two Types of Printer Properties Dialog Box Restore Defaults/Other Settings Restoring the Settings to Their DefaultsSpecifying an I/O Timeout Click OK 168 Two Types of Printer Properties Dialog Box Troubleshooting 118 Power Cannot Be Turned On Paper Will Not Feed Even When the Power Is OnAn Error Occurs Printing Will Not Start Points to Remember when Printer Sharing under Windows 98/Me For details, see p.193 Changing the Image Data Process Paper Is Not Fed or Delivered Normally Follow the procedure below to remove paper jammed in tray Paper JamRemoving Paper Jammed in the Paper Tray Tray Lift the output tray Pull out tray Removing Paper Jammed in the Optional Tray Tray 2 Optional Lift off the cover Printing starts Removing Paper Jammed in the Bypass Tray optional Troubleshooting Troubleshooting Removing Paper Jammed under the Top Cover Open the top cover Remove jammed paper Removing Paper Jammed around the Guide Board Close the top cover Do not touch the feed belt Release paper from the roller to make it removableClose the guide board Removing Paper Jammed in the Duplex Unit 101 Remove jammed paper Close the duplex unit cover Removing Paper Jammed in the Output Tray102 Does the envelope selector setting match? Print Results Are Not SatisfactoryChecking the Condition of the Printer Printing Is Uneven, Too Heavy, or Too Light Changing the Printer Driver Setting Checking the Printer Driver SettingDirty or Blotted Prints Troubleshooting Colours Do Not Match the Displayed Image 106 Positions Do Not Match the Displayed Image Error & Status Messages on the Control Panel See p.45 Replacing a Print Cartridge See p.126 Cover Open / Print Cartridges Not Detected 109 See p.92 Removing Paper Jammed in the Paper Tray Tray See p.125 Duplex Unit Not Detected 111 Status Monitor Errors Status Monitor Does Not OpenNo Response from Printer No Paper/Tray Not Detected Tray Select the tray Printing by Form Feed113 Press the Job Reset key Press the #Enter key Canceling the Print Job114 115 No Paper/Tray Not Detected Bypass Tray 116 Paper Size Mismatch/Paper Type Mismatch Tray Press the #Enter keyPress the Form Feed key 117 Press the Job Reset key 118 Press the Form Feed key Select the tray 119 120 Paper Size Mismatch/Paper Type Mismatch Bypass Tray 121 Paper Size Mismatch/Paper Type Mismatch AutoTray Select 122 123 Cover Open 124 Duplex Unit Not Detected Close the coverLock the lever for attaching the duplex unit 125 Cover Open / Print Cartridges Not Detected 126 127 Cartridge End 128 Cartridge/Print-head Tank Empty 129 Ink Collector Unit Not Detected When the Ink Collector Unit is Almost Full/Full130 Out of Printable Temperature Range Printer ErrorNetwork Interface Board Error Turn the printer off Turn the printer on 132 Adjusting the Printer 133 Inquiries and Consumables Where to Inquire Recommended Consumables Following options can be used with the printer Option and Consumables137 139 Cleaning 139 Moving Moving a Short DistanceMoving a Long Distance 140 Contact sales or service representative for details 141 Disposing When Not Using for a Long Period of Time 143 Preparing for Printing Using this Printer as the Windows Printing Port Confirming the Connection MethodLocal Connection Network Connection Using as a Network Printer 146 Installing the Printer Driver USB 147 Installation starts 148 Setting Up a Server Setting Up a Client ComputerSharing the Printer 149 150 Using the SmartDeviceMonitor for Client Port Installing SmartDeviceMonitor for ClientInstalling the PCL or Rpcs Raster Printer Driver TCP/IP 151 Select the printer you want to use, and then click OK Installing the PCL or Rpcs Raster Printer Driver IPP152 Click PCL/RPCS Raster Printer Drivers Click Detailed Settings to make necessary settings153 Windows 2000 / Windows NT WindowsWindows XP, Windows Server 155 Using the Standard TCP/IP Port Installing the PCL or Rpcs Raster Printer DriverPrinter driver installation starts 156 157 Using the LPR Port If LPR Port does not appear, see Windows Help and install it 159 Using as the Windows Network Printer Click Next Click Connected via LAN 161 Click Finish in the Component selection dialog box Using as the NetWare Print Server/Remote Printer162 Printing after Resetting the Printer Form FeedBanner Click OK to close the printer properties dialog box If a Message Appears during Installation Making Option Settings for the Printer If Bidirectional Communication is DisabledConditions for Bidirectional Communication 165 166 Printer Driver Two Types of Printer Properties Dialog Box 168 Opening the Printer Properties Dialog Box Opening from the Start MenuFor Windows 98/Me For Windows 2000, Windows NT Windows XP Professional, Windows Server Opening from an ApplicationPrinter properties dialog box appears J01166011.01 Copyright 2005, 2006 All rights reserved 171 172 Printing on Plain Paper Printing on Various Paper TypesPrinting on Inkjet Plain Paper Printing on Inkjet Transparency 175 Lift the output tray Printing on Glossy Paper176 Load glossy paper with the print side face down 177 178 Printing on Envelopes 179 Make the necessary settings, and then click OK 180 Printer properties dialog box closes Printing on Thick Paper181 182 Canceling Printing Canceling Printing from the Status MonitorCanceling Printing Using the Job Reset Key of the Printer It will take a few moments for printing to stop Canceling Printing from the Taskbar Follow the procedure below to cancel a print job in queueCheck that printing has started 184 Adjusting Print Quality Printing Using Preset Print Quality SettingsPrinting in Black and White 185 Saving Colour Ink When Printing Printing with Print Quality Settings You WantChanging Image Printing Method Click Change Correcting the Hue of Digital Photos Printing Low Resolution Images Smoothly187 Changing the Dither Pattern Using Error Diffusion188 Changing the Colour Profiling Pattern Printing Grayscale Images Using Black or Cmyk189 Printing Text in Black 190 Using ICM Adjusting Brightness, Contrast, and SaturationOn the Image Adjustments tab, select the Use ICM check box This function is unavailable under Windows NT Adjusting Colour Balance Make adjustments by moving the slider or clicking or +Click the Balance Adjustments tab Adjust colour balances Complementary Colours This setting overrides the watermark setting Printing a Whole Page as an ImageChanging the Image Data Process 193 Printing with Particular Cmyk Colours 194 Emphasizing Bold Type According to the Font Size Changing the Method of Extracting TrueType FontsYou can emphasize bold type according to the font size 195 Printing Images Vividly 196 Various Print Functions Printing Multiple Document SetsCollating Copies box, select Collate check box Netscape Navigator Printing Web Pages198 An automatically selected ratio appears in the Scaling% box To A5/5 1/2 ⋅ 8 1/2 paper199 Reducing to A4/Letter Automatically Open the Page Setup dialog box from the application Rotating the Image by 180 DegreesPrinting on Registered Custom Size Paper 201 If it is not, make the correct setting Printing on Unregistered Custom Size PaperClick Portrait or Landscape 202 Printing on Both Sides of Paper Click the Page Settings tab Click Portrait or Landscape203 Printing Multiple Document Pages per Sheet Layout Splitting the Document Image across Multiple Sheets PosterDo not click Poster since it is a different function Click the icon that matches the page flow you want to use Printing from the Last Creating a Binding Margin Printing Documents with a Header and Footer Enter a binding margin width, and then click OKTo change the measurement unit, click Measurement Unit 206 Printing with a Layout Suitable for Making Booklets Printing Images or Text Superimposed on PrintsTo create a new watermark, click Add Bitmap... or Add Text 207 Watermark is registered and added to the list Creating a New Watermark208 When printing, select an overlay set Creating a New Overlay Image FileTo create a new overlay set, click Add Overlay 209 Follow the procedure below to delete an overlay image file Deleting an Overlay Image FileCreating a New Overlay Set Overlay image file is deleted Using Data security for copying Unauthorized Copy Control Specifying Data Security for Copying 212 Specifying Mask type Using Mask type213 Displaying the Preview before Printing Important NoticeYou can display and check a document before printing it Preview and Print appears Printing Custom SettingsRegistering Changing the Name DeletingClick Save Open the printer properties dialog box Click Changing the Custom Settings Display Order Saving a Registered Custom Setting in a FileClick OK Click Close File name box, enter a file name Click Load Custom Setting Registering a Custom Setting Using a Custom Setting FileClick Close Click OK Click Refresh Printer Information 219 Supporting Multi-Languages 220 222 Using the Status Monitor 222 Operating System Windows 98/Me Protocol Stack Using SmartDeviceMonitor for ClientOperating System Windows 2000 Protocol Stack Using Notification via SmartDeviceMonitor for Client Monitoring PrintersSpecifying the Print Server Launch SmartDeviceMonitor for Client Specifying the Settings for Monitoring the Printer Specifying the Client Computer SettingsPrint Server Setting dialog box appears Extended Features dialog box opens Displaying the Printer Status You can display the printer statusDialog box displaying the printer status opens 226 When Using IPP with SmartDeviceMonitor for Client 227 Using Web Browser Displaying Top This section explains the items in the Web browser menu Menu229 Checking the Printer Status Changing the Printer SettingsNotifying the Printer Status by E-mail Specifying Notification the Printer Status by E-mail Characters max -byte al None No Password Phanumerics PhanumericsAuto Off 10000 300 Tion 232 Mail Transmission Function Group Recipient SetupEmail Transmission Function Alerts About the Web Browser Help Functions Selectable value Default RemainingClick Help Procedure Remote Maintenance via Telnet mshellTelnet Setting Items You can specify the DNS setting TocolYou can specify the IP filters start address You can specify the IP filters end address Settings Description Configure SMB Settings DescriptionConfigure Snmp Settings Description Authentic Community Message Display Status Information 239 Snmp Using a Printer Server Setting the Print Server Dialog box appears for client setting. Click OKPreparing Printer Server Printing notification via SmartDeviceMonitor for Client Dialog box for setting the expansion function appears Setting a Client243 Using NetWare Using Print Sever NetWare 5.1, NetWareDialog box for entering a user name and password appears Enter your user name and password, and then click OK Setting up the Network Interface Board Change the setting and click Apply Setup is complete245 Setting up Using NWadmin 246 Using as a Remote Printer NetWare 5.1, NetWare 248 249 Additional Information Checking the Current Printer Driver Version About dialog box appearsCheck the version 251 Software on the CD-ROM FilesRpcs Raster Printer Drivers Rpcs raster printer driver for Windows NT PCL Printer Drivers PCL 5c printer driver for Windows NTPCL XL printer driver for Windows 98/Me PCL XL printer driver for Windows NT Manuals Html files SmartDeviceMonitor for Client254 Connecting a Dial-up Router to a Network Using DhcpConfiguring the Router 255 256 Configuring SSL Encryption User Settings for SSL Secure Sockets LayerSSL Secure Sockets Layer Encryption 257 Certificate is installed Certificate store location appears under Certificate storeClick Next Click Finish Click OK 258 Specifications Specifications of the printer and options are listed PCL Option Paper Feed Unit Option Bypass tray 60-255 g/m2 114.7-485.0 lb 262 Electromagnetic Interference 263 Information about Installed Applications ExpatNetBSD 264 Authors Name List SambaVer OpenSSLCopyright Andrew Tridgell 266 License Issues OpenSSL License Original SSLeay License Show Counter Topic Error Correction Displaying the Counter Error Notification Group Group to Notify Recipient Setup Recipient address Counter Notification Group Group to Notify Destinations Copyright