Manuals / Lanier / Computer Equipment / Printer

Lanier GX5050 manual Troubleshooting

Models: GX5050

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Troubleshooting

Troubleshooting
Printing Will Not Start		89
Power Cannot Be Turned On		89
Paper Will Not Feed Even When the Power Is On		89
An Error Occurs		89
Points to Remember when Printer Sharing under Windows 98/Me		90
Paper Is Not Fed or Delivered Normally		91
Paper Jam		92
Removing Paper Jammed in the Paper Tray (Tray 1)		92
Removing Paper Jammed in the Optional Tray (Tray 2 (Optional))		93
Removing Paper Jammed in the Bypass Tray (optional)		95
Removing Paper Jammed under the Top Cover		98
Removing Paper Jammed around the Guide Board		99
Removing Paper Jammed in the Duplex Unit		101
Removing Paper Jammed in the Output Tray		102
Print Results Are Not Satisfactory		103
Checking the Condition of the Printer		103
Printing Is Uneven, Too Heavy, or Too Light		103
Dirty or Blotted Prints		104
Checking the Printer Driver Setting		104
Changing the Printer Driver Setting		104
Colours Do Not Match the Displayed Image		106
Positions Do Not Match the Displayed Image		107
Error & Status Messages on the Control Panel		108
Status Monitor Errors		112
Status Monitor Does Not Open		112
No Response from Printer		112
No Paper/Tray Not Detected (Tray 1)		112
Printing by Form Feed		113
Canceling the Print Job		114
No Paper/Tray Not Detected (Tray 2)		114
Printing by Form Feed		115
Canceling the Print Job		116
No Paper/Tray Not Detected (Bypass Tray)		116
Press the [#Enter] key		117
Paper Size Mismatch/Paper Type Mismatch (Tray 1)		117
Printing by Form Feed		117
J0116601_1.01	Copyright © 2005, 2006 All rights reserved.	87

Image 90

Lanier GX5050 manual Troubleshooting

Contents

GX5050 J011 User Guide Page Paper User GuideRead This First J01166011.01 Making Printer Settings Replacing Consumables Troubleshooting Points to Remember when Printer Sharing under Windows 98/Me Inquiries and Consumables Maintaining Preparing for Printing Printer Driver Printing 192 Monitoring and Configuring the Printer Using a Printer Server Additional Information 267 Read This First J01166011.01 Copyright 2005, 2006 All rights reserved Trademarks About This ProductIntroduction This section tells you about the product Disclaimer Manuals for This Printer How to Read This Manual Screen NavigationBe sure to read this section before anything else Useful Functions # If the page contains references, they appear at the bottom Symbols Removing the User Guide using Add/Remove Programs Removing the User Guide Guide to Components Printer BodyThis is a front view of the printer Printer Rear This is a rear view of the printer Control Panel Option Paper Feed Unit Type TK1000This optional tray can hold 500 sheets Multi Bypass Tray Type BY1000 Detaching and Reattaching the Multi Bypass Tray OptionalUse this tray to feed in sheets manually Read This First Recommended Functions Automatically selecting the tray for printing Paper Compatible Paper Types Inkjet Transparency A4 210 ⋅ 297 mm Loadable Paper Sizes and Quantities⋅ 10 Custom paper sizes 1sheet 127-1295.4mmlength 216mmwidth Glossy Paper Letter 8 1/2 ⋅ Sheets Legal 8 1/2 ⋅ ⋅ 88K 267 ⋅ 390 mm 16K 195 ⋅ 267 mm DL Env ⋅ 220 mm 20sheets C6 Env ⋅ 162 mm C5 Env ⋅ 229 mm 20sheets Paper Handling Precautions Loading PrecautionsUse compatible paper Paper Storage Precautions Paper Type Precautions Non-compatible Paper Printable Area Printable and unprintable areas Loading Paper Loading Paper into TrayPull tray 1 completely out. Take care not to drop it Paper Loading Paper Larger than A4/Letter Tray1 Lower the output trayPull out tray Paper Paper Loading Paper into Tray 2 optional Re-attach the cover Push tray 2 gently in until it stops Loading Paper Larger than A4/Letter Tray2 Pull tray 2 completely out. Take care not to drop it Re-attach the cover Loading Paper into Bypass Tray optional Replacing Consumables Checking the Remaining Ink Follow the procedure below to replace a Print cartridgeReplacing a Print Cartridge Status monitor dialog box appears Check the cartridge status Replacing a Print Cartridge Push in the cartridge using the Push area Keep the ink or ink container out of reach of childrenRemove the Print cartridges packaging Handling Print Cartridges Close the right front cover Replacing Consumables Making Printer Settings Head-clearning Making Printer Settings Using the Control Panel Making Printer Settings Menu Norwegian Danish Spanish Portuguese Paper Input MenuChanging the Paper Input Menu On the control panel, press the Menu key List/Test Print Menu Printing a ConfigurationFollow the procedure below to print the configuration Press the Online key Interpreting the Configuration Maintenance Menu Test pattern is printed Nozzle CheckPress the #Enter key Check the printed test pattern. Normal When print-heads are clogged Head-clearning Head Head cleaning startsHead-flushing Slide the envelope selector to the forward position Head flushing starts Head Position J u s t m e n t G h S p e e d Test pattern to adjust paper feed is printed Adj.Paper Feed J . P a p e r F e e d J u s t m e n t Test pattern to adjust the print start position is printed Registration Adjustment values are in 0.1 increments System Menu Making Printer Settings Edge-Edge Print Changing the System Menu System screen appears You can specify the Dhcp On Off Default On Host Interface MenuYou can specify the gateway address Default Auto Default Auto SelectDefault All Active On Off Default Off PCL Menu Changing the Host Interface MenuHost Interface menu appears RAM Changing the PCL Menu Language Menu Changing the Language MenuYou can set language displayed on the menu Maintaining the Printer Using Utilities Nozzle CheckClick Finish Head-cleaning Do not perform another operation before cleaning is complete Adjust Print-head Positions Head-flushing Enter the optimal adjustment values Click Finish Registration Adjust Paper Feed 168 Two Types of Printer Properties Dialog Box Specifying an I/O Timeout Restore Defaults/Other SettingsRestoring the Settings to Their Defaults Click OK 168 Two Types of Printer Properties Dialog Box Troubleshooting 118 An Error Occurs Power Cannot Be Turned OnPaper Will Not Feed Even When the Power Is On Printing Will Not Start Points to Remember when Printer Sharing under Windows 98/Me For details, see p.193 Changing the Image Data Process Paper Is Not Fed or Delivered Normally Removing Paper Jammed in the Paper Tray Tray Follow the procedure below to remove paper jammed in trayPaper Jam Lift the output tray Pull out tray Removing Paper Jammed in the Optional Tray Tray 2 Optional Lift off the cover Printing starts Removing Paper Jammed in the Bypass Tray optional Troubleshooting Troubleshooting Removing Paper Jammed under the Top Cover Open the top cover Remove jammed paper Removing Paper Jammed around the Guide Board Close the top cover Release paper from the roller to make it removable Do not touch the feed beltClose the guide board Removing Paper Jammed in the Duplex Unit 101 Removing Paper Jammed in the Output Tray Remove jammed paper Close the duplex unit cover102 Checking the Condition of the Printer Does the envelope selector setting match?Print Results Are Not Satisfactory Printing Is Uneven, Too Heavy, or Too Light Checking the Printer Driver Setting Changing the Printer Driver SettingDirty or Blotted Prints Troubleshooting Colours Do Not Match the Displayed Image 106 Positions Do Not Match the Displayed Image Error & Status Messages on the Control Panel See p.45 Replacing a Print Cartridge See p.126 Cover Open / Print Cartridges Not Detected 109 See p.92 Removing Paper Jammed in the Paper Tray Tray See p.125 Duplex Unit Not Detected 111 No Response from Printer Status Monitor ErrorsStatus Monitor Does Not Open No Paper/Tray Not Detected Tray Printing by Form Feed Select the tray113 Canceling the Print Job Press the Job Reset key Press the #Enter key114 115 No Paper/Tray Not Detected Bypass Tray 116 Press the Form Feed key Paper Size Mismatch/Paper Type Mismatch TrayPress the #Enter key 117 Press the Job Reset key 118 Press the Form Feed key Select the tray 119 120 Paper Size Mismatch/Paper Type Mismatch Bypass Tray 121 Paper Size Mismatch/Paper Type Mismatch AutoTray Select 122 123 Cover Open 124 Lock the lever for attaching the duplex unit Duplex Unit Not DetectedClose the cover 125 Cover Open / Print Cartridges Not Detected 126 127 Cartridge End 128 Cartridge/Print-head Tank Empty 129 When the Ink Collector Unit is Almost Full/Full Ink Collector Unit Not Detected130 Network Interface Board Error Out of Printable Temperature RangePrinter Error Turn the printer off Turn the printer on 132 Adjusting the Printer 133 Inquiries and Consumables Where to Inquire Recommended Consumables Option and Consumables Following options can be used with the printer137 139 Cleaning 139 Moving a Long Distance MovingMoving a Short Distance 140 Contact sales or service representative for details 141 Disposing When Not Using for a Long Period of Time 143 Preparing for Printing Local Connection Using this Printer as the Windows Printing PortConfirming the Connection Method Network Connection Using as a Network Printer 146 Installing the Printer Driver USB 147 Installation starts 148 Sharing the Printer Setting Up a ServerSetting Up a Client Computer 149 150 Installing the PCL or Rpcs Raster Printer Driver TCP/IP Using the SmartDeviceMonitor for Client PortInstalling SmartDeviceMonitor for Client 151 Installing the PCL or Rpcs Raster Printer Driver IPP Select the printer you want to use, and then click OK152 Click Detailed Settings to make necessary settings Click PCL/RPCS Raster Printer Drivers153 Windows Windows 2000 / Windows NTWindows XP, Windows Server 155 Printer driver installation starts Using the Standard TCP/IP PortInstalling the PCL or Rpcs Raster Printer Driver 156 157 Using the LPR Port If LPR Port does not appear, see Windows Help and install it 159 Using as the Windows Network Printer Click Next Click Connected via LAN 161 Using as the NetWare Print Server/Remote Printer Click Finish in the Component selection dialog box162 Banner Printing after Resetting the PrinterForm Feed Click OK to close the printer properties dialog box If a Message Appears during Installation Conditions for Bidirectional Communication Making Option Settings for the PrinterIf Bidirectional Communication is Disabled 165 166 Printer Driver Two Types of Printer Properties Dialog Box 168 For Windows 98/Me Opening the Printer Properties Dialog BoxOpening from the Start Menu For Windows 2000, Windows NT Opening from an Application Windows XP Professional, Windows ServerPrinter properties dialog box appears J01166011.01 Copyright 2005, 2006 All rights reserved 171 172 Printing on Various Paper Types Printing on Plain PaperPrinting on Inkjet Plain Paper Printing on Inkjet Transparency 175 Printing on Glossy Paper Lift the output tray176 Load glossy paper with the print side face down 177 178 Printing on Envelopes 179 Make the necessary settings, and then click OK 180 Printing on Thick Paper Printer properties dialog box closes181 182 Canceling Printing Using the Job Reset Key of the Printer Canceling PrintingCanceling Printing from the Status Monitor It will take a few moments for printing to stop Check that printing has started Canceling Printing from the TaskbarFollow the procedure below to cancel a print job in queue 184 Printing in Black and White Adjusting Print QualityPrinting Using Preset Print Quality Settings 185 Changing Image Printing Method Saving Colour Ink When PrintingPrinting with Print Quality Settings You Want Click Change Printing Low Resolution Images Smoothly Correcting the Hue of Digital Photos187 Using Error Diffusion Changing the Dither Pattern188 Printing Grayscale Images Using Black or Cmyk Changing the Colour Profiling Pattern189 Printing Text in Black 190 On the Image Adjustments tab, select the Use ICM check box Using ICMAdjusting Brightness, Contrast, and Saturation This function is unavailable under Windows NT Click the Balance Adjustments tab Adjust colour balances Adjusting Colour BalanceMake adjustments by moving the slider or clicking or + Complementary Colours Changing the Image Data Process This setting overrides the watermark settingPrinting a Whole Page as an Image 193 Printing with Particular Cmyk Colours 194 You can emphasize bold type according to the font size Emphasizing Bold Type According to the Font SizeChanging the Method of Extracting TrueType Fonts 195 Printing Images Vividly 196 Collating Various Print FunctionsPrinting Multiple Document Sets Copies box, select Collate check box Printing Web Pages Netscape Navigator198 To A5/5 1/2 ⋅ 8 1/2 paper An automatically selected ratio appears in the Scaling% box199 Reducing to A4/Letter Automatically Printing on Registered Custom Size Paper Open the Page Setup dialog box from the applicationRotating the Image by 180 Degrees 201 Click Portrait or Landscape If it is not, make the correct settingPrinting on Unregistered Custom Size Paper 202 Click the Page Settings tab Click Portrait or Landscape Printing on Both Sides of Paper203 Do not click Poster since it is a different function Printing Multiple Document Pages per Sheet LayoutSplitting the Document Image across Multiple Sheets Poster Click the icon that matches the page flow you want to use Printing from the Last Creating a Binding Margin To change the measurement unit, click Measurement Unit Printing Documents with a Header and FooterEnter a binding margin width, and then click OK 206 To create a new watermark, click Add Bitmap... or Add Text Printing with a Layout Suitable for Making BookletsPrinting Images or Text Superimposed on Prints 207 Creating a New Watermark Watermark is registered and added to the list208 To create a new overlay set, click Add Overlay When printing, select an overlay setCreating a New Overlay Image File 209 Creating a New Overlay Set Follow the procedure below to delete an overlay image fileDeleting an Overlay Image File Overlay image file is deleted Using Data security for copying Unauthorized Copy Control Specifying Data Security for Copying 212 Using Mask type Specifying Mask type213 You can display and check a document before printing it Displaying the Preview before PrintingImportant Notice Preview and Print appears Custom Settings PrintingRegistering Click Save Changing the NameDeleting Open the printer properties dialog box Click Click OK Click Close Changing the Custom Settings Display OrderSaving a Registered Custom Setting in a File File name box, enter a file name Registering a Custom Setting Using a Custom Setting File Click Load Custom SettingClick Close Click OK Click Refresh Printer Information 219 Supporting Multi-Languages 220 222 Using the Status Monitor 222 Using SmartDeviceMonitor for Client Operating System Windows 98/Me Protocol StackOperating System Windows 2000 Protocol Stack Specifying the Print Server Using Notification via SmartDeviceMonitor for ClientMonitoring Printers Launch SmartDeviceMonitor for Client Print Server Setting dialog box appears Specifying the Settings for Monitoring the PrinterSpecifying the Client Computer Settings Extended Features dialog box opens Dialog box displaying the printer status opens Displaying the Printer StatusYou can display the printer status 226 When Using IPP with SmartDeviceMonitor for Client 227 Using Web Browser Displaying Top Menu This section explains the items in the Web browser menu229 Changing the Printer Settings Checking the Printer StatusNotifying the Printer Status by E-mail Specifying Notification the Printer Status by E-mail Auto Off Characters max -byte al None No Password PhanumericsPhanumerics 10000 300 Tion 232 Recipient Setup Mail Transmission Function GroupEmail Transmission Function Alerts Functions Selectable value Default Remaining About the Web Browser HelpClick Help Remote Maintenance via Telnet mshell ProcedureTelnet Setting Items You can specify the IP filters start address You can specify the DNS settingTocol You can specify the IP filters end address Configure Snmp Settings Description Authentic Community Settings DescriptionConfigure SMB Settings Description Message Display Status Information 239 Snmp Using a Printer Server Preparing Printer Server Setting the Print ServerDialog box appears for client setting. Click OK Printing notification via SmartDeviceMonitor for Client Setting a Client Dialog box for setting the expansion function appears243 Dialog box for entering a user name and password appears Using NetWareUsing Print Sever NetWare 5.1, NetWare Enter your user name and password, and then click OK Change the setting and click Apply Setup is complete Setting up the Network Interface Board245 Setting up Using NWadmin 246 Using as a Remote Printer NetWare 5.1, NetWare 248 249 Additional Information Check the version Checking the Current Printer Driver VersionAbout dialog box appears 251 Rpcs Raster Printer Drivers Software on the CD-ROMFiles Rpcs raster printer driver for Windows NT PCL XL printer driver for Windows 98/Me PCL Printer DriversPCL 5c printer driver for Windows NT PCL XL printer driver for Windows NT SmartDeviceMonitor for Client Manuals Html files254 Configuring the Router Connecting a Dial-up Router to a NetworkUsing Dhcp 255 256 SSL Secure Sockets Layer Encryption Configuring SSL EncryptionUser Settings for SSL Secure Sockets Layer 257 Click Next Click Finish Click OK Certificate is installedCertificate store location appears under Certificate store 258 Specifications Specifications of the printer and options are listed PCL Option Paper Feed Unit Option Bypass tray 60-255 g/m2 114.7-485.0 lb 262 Electromagnetic Interference 263 NetBSD Information about Installed ApplicationsExpat 264 Authors Name List Copyright Andrew Tridgell SambaVerOpenSSL 266 License Issues OpenSSL License Original SSLeay License Show Counter Topic Error Correction Displaying the Counter Error Notification Group Group to Notify Recipient Setup Recipient address Counter Notification Group Group to Notify Destinations Copyright