Troubleshooting
Problem | Suggestion |
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The announcement | • When recording the announcement, make sure you speak in a normal tone of voice about nine |
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message is not clear. | inches from the telephone base. |
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| • Make sure there is no background noise (television, music, traffic, etc.) when recording. |
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The answering system | • Make sure the answering system is on. |
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does not record | • Make sure the memory of the answering system is not full. |
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messages. |
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The messages on the | • If a caller leaves a very long message, part of it may be lost when the system disconnects the |
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answering system are | call after four minutes. |
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incomplete. | • If the caller pauses for more than five consecutive seconds, the system stops recording and |
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| disconnects the call. |
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| • If the memory on the system becomes full during a message, the system stops recording and |
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| disconnects the call. |
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| • If the caller’s voice is very soft, the system may stop recording and disconnect the call. |
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The answering system | • Make sure your remote access code is correct (page 42). |
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does not respond to | • Make sure you are calling from a |
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remote commands. | be tones. If there are clicks, then it is not a |
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| answering system. |
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| • The answering system may not detect the remote access code when the announcement is |
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| playing. Wait until the announcement is over before entering the code. |
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| • There may be interference on the telephone line you are using. Press the keypad keys firmly |
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| when dialing. |
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| www.vtechphones.com | 55 | |
Appendix
