VTech I6717 important safety instructions Charge light is off in this section

Troubleshooting

Problem	Suggestion
The battery does not	• Make sure the handset is placed in the telephone base correctly. The CHARGE light on the
charge in the handset	telephone base should be on.
or the handset battery	• If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The
does not accept charge.	charge light is off in this section.
	• It may be necessary to purchase a new battery. Please refer to the Battery section (see page
	27) of this user’s manual.
	• The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)
	of this user’s manual for further instruction.
The CHARGE light is	• Clean the charging contacts on the cordless handset and telephone base each month using
off.	a pencil eraser or a dry non-abrasive fabric.
	• Make sure the power adapter and telephone line cord are plugged in correctly and securely.
	• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
	minute for the cordless handset and telephone base to reset.
	• The telephone might be malfunctioning. Please refer to the Warranty section (see page 37)
	of this user’s manual for further instruction.

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Appendix