VTech I6717 important safety instructions My caller ID features are

Troubleshooting

Problem	Suggestion
I hear other calls when	•	Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you
using the telephone.		still hear other calls, the problem is probably in the wiring or local service. Call your local
		telephone company.
I hear noise in the	•	Make sure the telephone line cord is plugged in securely.
cordless handset, and
none of the keys or
buttons work.
My caller ID features are	•	Caller ID is a subscription service. You must subscribe to this service from your local telephone
not working properly.		company for this feature to work on your telephone.
	• The caller may not be calling from an area which supports caller ID.
	•	Both you and the caller’s telephone companies must use equipment which are compatible
		with caller ID service.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
		base and the telephone line jack. Contact your DSL service provider for filter information.
The system does	•	Make sure you subscribe to Caller ID with Call Waiting features services provided by the local
not receive caller ID		telephone company.
or the system does	•	The caller may not be calling from an area which supports caller ID.
not display caller ID	•	Both you and the caller’s telephone companies must use equipment which are compatible
during call waiting.
		with caller ID service.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
		base and the telephone line jack. Contact your DSL service provider for filter information.
		www.vtechphones.com	33

Appendix