Troubleshooting
Problem | Suggestion | |
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The CHARGE Indicator | • | This is a signal that the battery is very low, completely depleted, or when there is no electrical |
on the telephone base |
| contact between the battery and the telephone base. |
is flashing. | • | Ensure the connector of the battery is securely plugged into the handset and place the handset |
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| in the telephone base for charging. |
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There is no dial tone. | • | First, try all the above suggestions. |
| • Move the cordless handset closer to the telephone base. It might be out of range. | |
| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. | |
| • | Disconnect the telephone base from the telephone jack and connect a different telephone. |
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| If there is no dial tone on the telephone either, the problem is in your wiring or local service. |
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| Contact your local telephone company. |
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The telephone does not | • | Make sure the ringer is on. (See page 9). |
ring when there is an | • | Make sure the telephone line cord and power adapter are plugged in properly (see page 3). |
incoming call. | • The cordless handset may be too far from the telephone base. Move it closer to the telephone | |
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| base. |
| • | There may be too many extension phones on the telephone line to allow all of them to ring |
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| simultaneously. Try unplugging some of them. |
| • If the other telephones in your home are having the same problem, the problem is in the wiring | |
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| or local service. Contact the local telephone company (charges may apply). |
| • Other electronic products can cause interference to your cordless telephone. Try installing your | |
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| telephone as far away as possible from the following electronic devices: wireless routers, radios, |
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| radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, |
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| televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. |
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30 | www.vtechphones.com |
