Troubleshooting
Problem | Suggestion |
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There is no dial tone. | • | First, try all the above suggestions. |
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| • Move the cordless handset closer to the telephone base. It might be out of range. |
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| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
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| • | Disconnect the telephone base from the telephone jack and connect a different telephone. |
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| If there is no dial tone on the telephone either, the problem is in your wiring or local service. |
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| Contact your local telephone company. |
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The telephone does not | • | Make sure the ringer is on. (See page 10 for handset and page 28 for telephone base). |
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ring when there is an | • | Make sure the telephone line cord and power adapter are plugged in properly (see page 2). |
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incoming call. | • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. |
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| • | There may be too many extension phones on the telephone line to allow all of them to ring |
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| simultaneously. Try unplugging some of them. |
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| • If the other telephones in your home are having the same problem, the problem is in the wiring |
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| or local service. Contact the local telephone company (charges may apply). |
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| • Other electronic products can cause interference to your cordless telephone. Try installing your |
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| telephone as far away as possible from the following electronic devices: wireless routers, radios, |
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| radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, |
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| televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. |
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| • Test a working telephone at the telephone jack. If another telephone has the same problem, the |
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| problem is in the telephone jack. Contact your local telephone company (charges may apply). |
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| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
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| • Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute |
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| for this to take place. |
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| www.vtechphones.com | 42 | |
Appendix
