Troubleshooting

Problem

Suggestion

 

 

The answering system

• Make sure your remote access code is correct (see page 29).

does not respond to

• Make sure you are calling from a touch-tone telephone. When dialing a number, you should

remote commands.

hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the

 

answering system.

 

• The answering system may not detect the remote access code when your announcement is

 

playing. Wait until the announcement is over before entering the code.

 

• There may be interference on the telephone line you are using. Press the dial pad keys firmly

 

when dialing.

 

 

Common cure for

• If the unit is not responding normally, trying putting the cordless handset in the telephone base

electronic equipment.

or the charger. If it does not seem to respond, try the following (in the order listed):

 

• Disconnect the power to the telephone base.

 

• Disconnect the battery on the cordless handset.

 

• Wait a few minutes before connecting power to the telephone base.

 

Re-install the battery and place the cordless handset into the telephone base or charger.

 

• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up

 

to one minute for this to take place.

 

 

www.vtechphones.com

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Appendix

Page 51
Image 51
VTech i6789, i6790 important safety instructions To one minute for this to take place