Troubleshooting
Problem | Suggestion |
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The answering system | • Make sure the answering system is on. When the answering system is on, the red light on the |
does not answer after | ANSWER ON/OFF key should be lit. |
the correct number of | • If Toll Saver is activated, the number of rings changes to two when there are new messages |
rings. | waiting (see page 28). |
| • If the memory is full or if the answering system is off, the system will answer after ten rings. |
| • In some cases, the answering system be affected by the ringing system used by the local |
| telephone company. |
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The announcement | • When recording the announcement, make sure you speak in a normal tone of voice about nine |
message is not clear. | inches from the telephone base. |
| • Make sure there is no background noise (television, music, traffic, etc.) when recording. |
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The answering system | • Make sure the answering system is on. |
does not record |
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message. |
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The messages on the | • If a caller leaves a very long message, part of it may be lost when the system disconnects the |
answering system are | call after 90 seconds. |
incomplete. | • If the memory on the system becomes full during a message, the system stops recording and |
| disconnects the call. |
| • If the caller’s voice is very soft, the system may stop recording and disconnect the call. |
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The messages on | • Press VOL / on the side of the handset or on the telephone base to increase the speaker |
the system are very | volume. |
difficult to hear. |
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47 | www.vtechphones.com |