Troubleshooting

Problem

Suggestion

 

 

The answering system

• Make sure the answering system is on. When the answering system is on, the red light on the

does not answer after

ANSWER ON/OFF key should be lit.

the correct number of

• If Toll Saver is activated, the number of rings changes to two when there are new messages

rings.

waiting (see page 28).

 

• If the memory is full or if the answering system is off, the system will answer after ten rings.

 

• In some cases, the answering system be affected by the ringing system used by the local

 

telephone company.

 

 

The announcement

• When recording the announcement, make sure you speak in a normal tone of voice about nine

message is not clear.

inches from the telephone base.

 

• Make sure there is no background noise (television, music, traffic, etc.) when recording.

 

 

The answering system

• Make sure the answering system is on.

does not record

 

message.

 

 

 

The messages on the

• If a caller leaves a very long message, part of it may be lost when the system disconnects the

answering system are

call after 90 seconds.

incomplete.

• If the memory on the system becomes full during a message, the system stops recording and

 

disconnects the call.

 

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

 

 

The messages on

• Press VOL / on the side of the handset or on the telephone base to increase the speaker

the system are very

volume.

difficult to hear.

 

 

 

47

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VTech i6790, i6789 important safety instructions Answering system