Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at
Problem | Suggestion |
My telephone does not | • Make sure the battery is installed and charged correctly (see page 3 and 30). For optimum daily |
work at all. | performance, return the cordless handset to the telephone base after use. |
| • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. |
| • Make sure the telephone line cord is plugged firmly into the telephone base and the modular |
| wall jack. |
| • Unplug the unit’s electrical power and remove the battery from the handset. Wait for 15 seconds |
| then plug in the battery and plug in the power. Allow up to one minute for the cordless handset |
| and base to synchronize. |
| • Charge the battery in the cordless handset for at least 16 hours. |
| • Remove and |
| a new battery pack. |
| • Disconnect the telephone base from the modular jack and plug in a working telephone. If this |
| telephone does not work, the problem is probably in the wiring or the local service. Call the |
| local telephone company. |
BATTERY LOW is | • Place the handset in the telephone base or charger for recharging. |
displayed on screen | • Remove and |
| handset on the telephone base or charger for 16 hours. |
| • If the above measures do not correct the problem, the battery may need to be replaced. |
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