KitchenAid KUIO15NNLS manual Troubleshooting, Ice Maker Operation, Ice Production, Ice Quality

Models: KUIO15NNLS

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TROUBLESHOOTING

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Ice Maker Operation

Ice maker does not run

Ice Maker OperationWARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Is the power cord plugged in? Plug into a grounded 3 prong outlet.

Has a household fuse or circuit breaker tripped? Replace the fuse or reset the circuit.

Is the temperature cooler than normal? Ambient temperature must be above 45°F (7°C). Otherwise, bin thermostat may sense cold ambient temperature and shut off even though bin is not full of ice. Also, unit may not restart once it does shut off.

Is the control set to ICE? Be sure that the control is set to ICE.

Ice Production

Ice maker runs but produces no ice

Is the control set to ICE? Be sure that the control is set to ICE.

Is the water supply connected? Make sure the water supply is properly connected and turned on.

Is the condenser dirty? Dirt or lint may be blocking the airflow through the condenser. See the “Condenser” section.

Ice maker does not runWARNING

Electrical Shock Hazard

Disconnect power before servicing.

Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

Is there scale buildup in the ice maker? If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice maker. See the “Ice Maker System” and the “Interior Components” sections.

Is there at least 15" (38.1 cm) clearance in front of the ice maker? The ice maker must have at least 15" (38.1 cm) of clearance in the front to operate properly.

Is the spray tube clogged? If the spray tube is clogged, water cannot enter the ice making mechanism. Clean the spray tube. See the “Interior Components” section.

Ice Quality

Taste in ice cubes

Is there unusually high mineral content in the water supply? The water may need to be filtered or treated.

Are there food items stored in the ice bin? Do not store any foods in the ice bin.

Were all the packaging materials removed? Make sure that all packaging materials were removed at the time of installation.

Ice maker runs but produces very little ice

Is the temperature hotter than normal? Ambient temperatures of more than 100°F (37°C) will normally reduce ice production.

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KitchenAid KUIO15NNLS manual Troubleshooting, Ice Maker Operation, Ice Production, Ice Quality, Ice maker does not run