Troubleshooting
Problem | Suggestion |
I get noise, static, | • Press the CHAN button while on a call until the interference has been eliminated. |
or weak signal even | • Other electronic products can cause interference with your cordless phone. Try installing your |
when I’m near the | phone as far away from these types of electronic devices as possible: wireless routers, radios, |
base. | radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal |
| computers, kitchen appliances and other cordless phones. |
•Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave.
•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem,
•Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area.
•If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.)
I hear other calls while | • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you |
using my phone. | still hear other calls, the problem is probably in your wiring or local service. Call your local |
| telephone company. |
I hear noise in the | • Make sure the power cord is plugged in. |
handset, and none of |
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the keys or buttons |
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work. |
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38 ADDITIONAL INFO | www.vtechphones.com |
