Troubleshooting

Problem

Suggestion

 

 

My calls fade in and

• Other electronic products can cause interference with your cordless telephone.. Try installing

out while I’m using my

your telephone as far away from these types of electronic devices as possible: wireless routers,

handset..

radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions,

 

personal computers, kitchen appliances and other cordless telephones..

 

• Microwave ovens operate on the same frequency as your telephone.. It is normal to experience

 

static on your telephone while the microwave oven is in operation.. Do not install this telephone

 

in the same outlet or near the microwave oven..

 

• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/

 

surge protector) into a different location.. If this solves the problem, relocate your telephone or

 

modem farther apart from one another, or use a different surge protector..

 

• Relocate your telephone to a higher location.. The telephone will have better reception when

 

installed in a high area..

 

• If the other telephones in your home are having the same problem, the problem is in your wiring

 

or local service..

The CHARGE light

• Clean the handset and charging contacts on the telephone base each month using a pencil

is off..

eraser or cloth..

 

• Make sure the power and line cords are plugged in correctly and firmly.

 

• Reset the telephone base.. Unplug the unit’s electrical power.. Wait for 15 seconds then plug it

 

back in.. Allow up to one minute for the handset and the telephone to synchronize..

 

• Your telephone might be malfunctioning.. Please refer to the Warranty section of this user’s

 

manual for further instruction..

www.vtechphones.com

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Additional information

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VTech MI6807 My calls fade, Out while I’m using my, Same outlet or near the microwave oven, Installed in a high area