Troubleshooting
Problem | Suggestion |
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I hear other calls when | • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If |
using the telephone. | you still hear other calls, the problem is probably in the wiring or local service. Call your local |
| telephone company. |
|
|
I hear noise on the | • Make sure the telephone line cord is plugged in securely. |
cordless handset, and |
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none of the keys or |
|
buttons works. |
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My caller ID features are | • Caller ID is a subscription service. You must subscribe to this service from your local telephone |
not working properly. | company for this feature to work on your telephone. |
| • The caller may not be calling from an area which supports caller ID. |
| • Both you and the caller’s telephone companies must use equipment which are compatible |
| with the caller ID service. |
| • The caller ID information will be displayed after the first or second ring. Caller ID data may not |
| be displayed on your phone if you answer a call at or before the second ring. This would also |
| apply to an answering device that answers the call at or before the second ring. |
| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
| base and the telephone line jack. Contact your DSL service provider for filter information. |
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52 | www.vtechphones.com |
