IN CASE OF DIFFICULTY
WARRANTY STATEMENT
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at
THE PHONE DOESN'TWORK AT ALL.
Make sure the Power Cord is plugged in.
Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Make sure the batteries are properly charged.
NO DIAL TONE.
Firstcheck all the suggestions above. If you still don'thear a dial tone, disconnect the base unit from the telephonejack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL EVENWHEN YOU'RE NEAR THE BASE UNIT.
Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet.
YOU GET NOISE, STATIC, OR A WEAK SIGNAL WHEN YOU'RE AWAY FROM THE BASE UNIT.
You may be out of range. Either move close to the base, or relocate the base unit.
The layout of your home may be limiting the range. Try moving the base unit to another position.
THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.
Make sure you have the handset ringer activated. To set the ringer, see
"PROGRAMMINGTHE RINGER". Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.
You may be too far from the base unit. You may have too many extension phoneson your telephone lineto allow all of them to ring. Try unplugging some of the other phones.
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.
Disconnectyour base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUlTONS WORK.
Make sure the power cord is plugged in.
COMMON CURE FOR ELECTRONIC EQUIPMENT
Electronics,like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed):
1.Disconnectthe power to the base.
2.Disconnect the handset battery.
3.Wait a few minutes.
4.Connect power to the base.
5.Connect the handset battery.
6.Put the handset in the base.
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WHAT DOES OUR WARRANTY COVER?
Anv defect in material or work mans hi^.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
To the original purchaser only - ONE YEAR.
WHAT WILL VTECH DO?
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
Call VTECH Communications customer service for Return Authorization at:
Properly pack your unit. Include any cables & accessories which were originally provided with the product. We recommend using the original carton and packing materials.
Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchasedwithin the lase twelve months). Print your name and address, along with a description of the defect, and include this in the package.
Include paymentfor any service or repair not covered by warranty, as determined by VTECH Communications.
Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE BEAVERTON, OREGON 97008
VTECH Communications assumes no ~esponslbilltyfor units sent wlthout prior Return Authorizatlon.
WHATDOESOURWARRANTYNOTCOVER?
Batteries
Damagefrom misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
Products which may have been modified or incorporated into other products Products purchased andlor operated outside the USA, its territories, or Canada. Products serviced by the owner or a service facility not expressly authorized by VTECH Communications
Products purchased more than 12 months form current date
Units purchased in "AS IS" condition, or units purchased as "Distressed Merchandise".
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
This warranty gives you specific rights. You may also have other rights which vary from state to state.
